Issue/Question
- How do I chat in Teams with a student employee?
- How do I add a student employee to a team?
- I am a student employee and cannot use Teams
Environment
- Oregon State University
- Teams
Cause/Explanation
All current students are licensed for Teams with their username@oregonstate.edu account. That is the account students need to use to login to Teams. Anyone trying to chat with a student in Teams or add a student to a team needs to use the student's username@oregonstate.edu account.
Student employees also often have an Exchange mailbox associated with their work. The Exchange mailbox is associated with a different account, typically with a username of SE-username@oregonstate.edu ("SE" stands for "Student Employee"). The student employee account is not licensed for Teams. Sending chat messages to the se-username@oregonstate.edu account does not work.
Resolution
Chat with a Student Employee
Use the username@oregonstate.edu account for the student in Teams.
Login as a Student Employee
Login to Teams with your username@oregonstate.edu account.
Assistance
For assistance, contact the Service Desk.