MS Teams - Don't See Calendar Option

Issue/Question

  • Student cannot see the Calendar option in Teams

Environment

  • Oregon State University
  • Student
  • Microsoft Teams

Cause/Explanation

The Calendar feature in Teams is tied to licensing for the Exchange mailbox, and the mailbox must be in Exchange Online

  • Undergraduate students are on the Gmail system, not Exchange, so they cannot use the Calendar feature in Teams.
    • Undergraduate student employees are sometimes assigned an Exchange mailbox, but it is on a different account from the one licensed for Teams, so even in this scenario, they cannot see the Calendar in Teams.
  • Graduate students who have an Exchange mailbox assigned to their ONID account can use the Calendar option in Teams.

Resolution

Zoom is recommended over Teams for scheduled meetings with students.

Assistance

For assistance, contact the Service Desk.

Details

Article ID: 104457
Created
Mon 4/6/20 11:41 AM
Modified
Sat 8/14/21 7:32 AM