MS Teams - Unable to Use Attachments

Issue/Question

  • I can't use attachments features in Microsoft Teams. I get the error "Sorry, you need OneDrive for Business to share files. See your admin about getting a license."

Environment

  • Oregon State University
  • Employee or Student
  • Microsoft Teams 

Cause/Explanation

We have had a few users who are current students or employees but were not licensed properly for Teams. Our Office 365 administrators can correct this issue when it occurs.

Resolution

  • Make sure to login with your username@oregonstate.edu (See MS Teams - How do I Login?)
  • If you see a message like "Sorry, you need OneDrive for Business to share files. See your admin about getting a license," contact the Service Desk for assistance. The Service Desk will escalate the issue to the OSU Office 365 team.

Assistance

For assistance, contact the Service Desk.

Details

Article ID: 104513
Created
Mon 4/6/20 2:03 PM
Modified
Sat 8/14/21 8:07 AM