Many OSU courses involve a combination of in-person and remotely delivered components. You’ll need a reliable device and internet access to participate in the remotely delivered components. Here’s a summary of what technology you’ll need and how to set it up. If you experience or anticipate issues, reach out to the resources below as soon as possible so that we can assist you.
Get help with technical questions and issues from the Service Desk.
Examples of what Service Desk can help with: Device compatibility. Troubleshooting & support (e.g. error messages, logging in, etc.) General questions about technology. Learning how to use OSU systems. For issues with your home Internet connection, the Service Desk may refer you to your internet service provider.
If you are experiencing issues affording technology, contact the Basic Needs Center to explore options. https://studentlife.oregonstate.edu/bnc Examples of what BNC can help with: Laptop loans. Textbook access. Food assistance. Help navigating available university and community resources.
If experiencing issues accessing online materials in Canvas or course-specific platforms, start by contacting your instructor or teaching assistant.
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