Issue/Question
- When I try to set my profile picture in Teams I get the error "There was a problem saving the photo. Please try again."
Environment
- Oregon State University
- Student
- Microsoft Teams
Cause/Explanation
Setting the profile picture in Microsoft Teams requires an Exchange license. Undergraduate students sign into Teams with their ONID account, which is not licensed for Exchange.
Resolution
Unfortunately there is no resolution to this issue at this time.
Assistance
For assistance, contact the Service Desk.