MS Teams - Can't Set Profile Picture in Teams

Issue/Question

  • When I try to set my profile picture in Teams I get the error "There was a problem saving the photo. Please try again."

Environment

  • Oregon State University
  • Student
  • Microsoft Teams

Cause/Explanation

Setting the profile picture in Microsoft Teams requires an Exchange license. Undergraduate students sign into Teams with their ONID account, which is not licensed for Exchange.

Resolution

Unfortunately there is no resolution to this issue at this time.

Assistance

For assistance, contact the Service Desk.

Details

Article ID: 116821
Created
Wed 9/23/20 1:37 PM
Modified
Tue 11/30/21 4:32 PM