Issue: Canvas - "Couldn’t find valid settings for this link" error when clicking on Canvas Assignment_migrating

Tags Canvas

This article will be migrating to OSU ServiceNow. The new link, when enabled, will be

https://oregonstate.service-now.com/kb?id=kb_article_view&sysparm_article=KB0010677

Issue/Question

  • When I click on a Canvas assignment I see the error message "Couldn’t find valid settings for this link" at the top of the page and I am redirected to my Canvas course Home page instead of the Canvas assignment page.

Environment

  • Oregon State University
    • Faculty
      • Canvas

Resolution/Answer

If you see the error message “Couldn’t find valid settings for this link” when trying to access/edit a Canvas assignment, please use these instructions to access the Edit page for the assignment: 

  1. Click on the Assignments tab in the Canvas course menu 
  2. Locate the assignment you want to edit and click the three vertical dots located to the right of the assignment 
  3. Click Edit in the drop-down menu 
  4. Click More Options in the pop-out window
  5. Change the Submission Type from External Tool to another submission type or click Find to select the correct External Tool for the assignment.

Still have questions?

If you questions about this topic or related topics, please use one of the following methods to contact the Canvas team at Oregon State:

  • Add a comment/question to this article using the tools below the article
  • Send an email to Canvas@oregonstate.edu