Outlook for Mac 2016 - Message Size Exceeds Maximum Limit

Issue/Question

  • In Outlook for Mac 2016 when trying to send a message with a large attachment, sending fails and the following error is displayed in the Sync Errors list: "Outlook cannot send the message <filename> because the message size exceeds the maximum limit set on the server."

Environment

  • Oregon State University
  • Exchange Email
  • Outlook for Mac 2016

Cause/Explanation

This error occurs because the message exceeds the Exchange Web Services (EWS) message size limit. For more information, see: https://support.microsoft.com/en-us/help/3146087/error-when-you-use-outlook-for-mac-to-send-a-large-email-message-throu

Resolution

Method 1 - Use Outlook on the Web

Login to Outlook on the Web to send the file: exchange.oregonstate.edu 

Method 2 - Share the File via Box

Upload the file to Box and share it from there instead of sending via email.

For more information about Box, see: http://box.oregonstate.edu

 

For assistance, contact the Service Desk.

Details

Article ID: 33002
Created
Fri 7/7/17 3:00 PM
Modified
Tue 1/5/21 10:57 AM