OneDrive on Windows - Resyncing Office 365

Explanation:

To resynchronize your OneDrive folder after a username change in Office 365, use the following steps.

Requirements:

  • Have a Windows device
  • Have been recently unified
  • Have the OneDrive Client

Steps:

  1. In the system tray in Windows, right click on the OneDrive cloud icon.
  2. Select "Stop syncing a folder".
  3. Select the folder(s) that contain your OneDrive content.  Confirm that you wish to stop syncing the folder(s).
  4. Once the username change is processed, in the system tray on windows, right click on the OneDrive cloud icon and select "Sync a new library".
  5. On the Ready to Sync screen, Select "Change".
  6. Navigate to and select your previously synced OneDrive folder and click "OK".
  7. Click "Sync Now".  Your files will begin syncing again and will be synchornized once more between OneDrive and you Windows computer.

For assistance, contact the IS Service Desk.

Details

Article ID: 45740
Created
Wed 1/3/18 3:43 PM
Modified
Tue 2/18/20 11:34 AM