Google Chrome - Signing Into Chrome with ONID


Since version 46 of Google Chrome, people have not been able to sign into the application with their Educational Google accounts and receive a message along the lines of "Shibboleth Authentication Service Error Message: Error processing external authentication request chrome sign in issues". This article covers the steps you will need to follow if you'd like to sign-in to Chrome to sync bookmarks, passwords, and more.


  • Have an ONID Gmail account
  • Have a connection to the Internet


  1.  Type chrome://chrome-signin/ into the address bar.  This should give you a non-popup version of the Chrome sign-in form.
  2.  Enter your username:
  3. No password required.
  4. Click “Sign in”
  5. You should get redirected to the OSU Login page, where you can log in with your credentials as you normally do.

For assistance, contact the IS Service Desk.


Article ID: 45880
Fri 1/5/18 3:23 PM
Thu 5/28/20 4:24 PM