Duo - Push Notifications Not Working

Issue/Question

  • Why are Duo push notifications not working?

Environment

  • Oregon State University
  • Employee, Student or Associate
  • ONID Account
  • Duo user

Resolution

Please see Duo's documentation on this issue:

Note that you can also use the passcode generator in the app if you are not able to receive push notifications; see: Duo - Using a Passcode with an Offline Cell Phone

 

For assistance with Duo, please contact your department's IT Helpdesk, or the Service Desk.

Details

Article ID: 46424
Created
Wed 1/17/18 9:55 AM
Modified
Mon 4/20/20 4:58 PM