Duo - Push Notifications Not Working

Issue/Question

• Why are Duo push notifications not working?

Environment

• Oregon State University
• Employee, Student or Associate
• ONID Account
• Duo user

Resolution

Please see Duo's documentation on this issue:

• iOS - https://help.duo.com/s/article/2051?language=en_US
• Android - https://help.duo.com/s/article/2050?language=en_US

For assistance with Duo, please contact your department's IT Helpdesk or the Service Desk.