Exchange Online - Turn Focused Inbox On/Off

Issue/Question

  • How do I turn on the Focused Inbox in Exchange Online OWA?
  • How do I turn off the Focused Inbox in Exchange Online OWA?

Environment

  • Oregon State University
  • Exchange Online
  • OWA

Explanation

The new Outlook Web App (OWA) through Exchange Online features a new "Focused Inbox," which attempts to separate your inbox into two tabs - one with your most important emails, and another with everything else. This article describes how to turn this feature on or off.

Resolution

Turn Focused Inbox Off

  1. Log in to Exchange Online through outlook.office365.com
  2. Click on the "Filter" drop-down menu at the top of your inbox
  3. Un-check the "Show Focused Inbox" option Click on 'Show Focused Inbox' in the dropdown menu to un-check it.
  4. The Focused and Other tabs will disappear from your inbox.

 

Turn Focused Inbox On

  1. Log in to Exchange Online through outlook.office365.com
  2. Click on the "Filter" drop-down menu at the top of your inbox
  3. Select the "Show Focused Inbox" option
    Click on 'Show Focused Inbox' in the dropdown menu to enable it.
  4. Your emails will be sorted into Focused and Other tabs.

 

For assistance, contact the IS Service Desk.

Details

Article ID: 48320
Created
Mon 2/12/18 12:57 PM
Modified
Tue 10/29/19 8:32 AM