Google Chrome - Clearing Cookies and Cache

Explanation:

Certain issues can occur when using Google Chrome that originate with certain cookies stored on the browser, or the browsers cache of memory. By clearing these it allows the browser to create new cookies and rebuild its a cache with the correct information.

Requirements:

  • Have a connection to the internet
  • Have Google Chrome installed

Steps:

  1. Open Google Chrome.
  2. Click the Menu button.
  3. Select Settings.
  4. Click on the History tab under Chrome.
  5. Scroll to the very bottom and click Show advanced settings....
  6. Under the Privacy tab is Clear browsing data....
  7. Choose From the beginning of time in the drop down next to Obliterate the following items from:. Make sure that only Cached images and files and Cookies and ... are checked (unless you want to clear more).
  8. You have now cleared cookies and cache!

For assistance, contact the IS Service Desk.

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Details

Article ID: 49609
Created
Tue 3/6/18 9:03 AM
Modified
Tue 8/7/18 3:53 PM