Explanation:
Your devices Network Adapter Address must be registered in order to receive network access. The Adapter Address is a unique number associated with your device's network adapter. It is also called a Physical Address, Hardware Address, Ethernet ID or MAC address on various systems. This MAC address should be registered in OSU_Secure or ResNet for better internet quality once you have followed the instructions to retrieve it.
Requirements:
- Have a Xbox One
- Have a display connected to the device
Steps:
- Navigate to My Games and Apps.
- Select Settings.
- Select Network.
- Select Advanced Settings.
- The MAC Addresses for the wired and wireless adapters should be displayed.
For assistance, contact the IS Service Desk.