Outlook Room Calendar Name Changes 8/28/2018 - FAQ

Issue

• Names for several room calendars in the Exchange email system are being updated on August 28, 2018.

Environment

• Oregon State
  • Employee, Student Employee
  • Exchange, Outlook

Explanation

OSU is in the process of standardizing the names of all room calendars in the Exchange email system. This update will allow room calendars to work correctly with Outlook's "Room Finder" feature. In the next version of Exchange, the Room Finder is required to find and schedule room calendars; this change is needed to prepare for that upgrade.

Following this change, room calendars will be named according to the building abbreviation and room number, followed by an optional description, e.g. "StAg 240 - Conference Room".

Frequently Asked Questions

• What are the old and new room calendar names?
  • The following document lists all room calendars renamed as of August 28, 2018: https://oregonstate.box.com/v/CNRoomRenameList
• I see a room calendar listed in Outlook with the old name; how do I update it to display the new name?
  • Steps for Windows: https://oregonstate.teamdynamix.com/TDClient/KB/ArticleDet?ID=59230
  • Steps for Mac: https://oregonstate.teamdynamix.com/TDClient/KB/ArticleDet?ID=59232
• How do I use the "Room Finder" feature to find a room calendar?
  • See Outlook - Using "Room Finder"
• What are the OSU building abbreviations?
  • A list of building name abbreviations can be found here: https://oregonstate.box.com/v/IAM-Building-Names
• Will calendar items be changed or removed?
  • No, only the names for the room calendars are changing. Appointments will not be changed.
• Are room calendar permissions changing?
  • No, permissions are not changing. Some calendars are restricted, and while you may be able to see a room calendar listed, it does not mean you will have permission to schedule it.
• What should I do if a room calendar is missing from the list?
  • Contact the IS Service Desk to report the issue and we will investigate.

For assistance, contact the Service Desk.