Microsoft 365 - You Can't Change Your Password Here

Issue/Question

  • I tried to change my password in Microsoft 365 and received the error "You can't change your password here." 

Environment

  • Oregon State University
  • Student, Employee, or Associate
  • Microsoft 365, Office 365

Cause/Explanation

ONID account passwords are synchronized across several services, including ONID, Active Directory, Google, and Microsoft 365. Because of this, you need to change your password via the ONID web site only.

Resolution

See How to Change Your Password for steps.

Assistance

For assistance, contact the Service Desk.

Details

Article ID: 87288
Created
Wed 9/18/19 11:54 AM
Modified
Fri 2/24/23 2:45 PM