Zoom - Enable "HD Video" Setting for Zoom Desktop Application

Issue/Question

  • How do I enable HD Video quality on my Zoom desktop application?
  • Can I turn on HD Video for Zoom?
  • My video is blurry/low quality, can I fix that?

Environment

  • Oregon State University
  • Faculty/Staff
  • Students
  • Windows/Mac Users
  • Zoom Users
  • Zoom Desktop Application 

Cause/Explanation

When installing the Zoom Meeting Client (Zoom desktop client) from zoom.us/download, HD Video is disabled by default. We are unable to change that setting for user's Zoom desktop clients, so this article will show users how to enable HD Video.

Resolution

Method 1

  1. Open and sign-in to the Zoom Desktop Client
    Image result for zoom desktop icon
     
  2. Click the gear icon in the upper right corner of the Home screen

     
  3. From the pop-up window, select Video from the left menu options

     
  4. Check the box next to "Enable HD Video"

     
  5. Close the Settings window

For assistance, contact the IS Service Desk.

Details

Article ID: 94360
Created
Thu 12/12/19 12:33 PM