Zoom - Enable "HD Video" Setting for Zoom Desktop Application

Issue/Question

  • How do I enable HD Video quality on my Zoom desktop application?
  • Can I turn on HD Video for Zoom?
  • My video is blurry/low quality, can I fix that?

Environment

  • Oregon State University
  • Faculty/Staff
  • Students
  • Windows/Mac Users
  • Zoom Users
  • Zoom Desktop Application 

Cause/Explanation

When installing the Zoom Meeting Client (Zoom desktop client) from zoom.us/download, HD Video is disabled by default. We are unable to change that setting for user's Zoom desktop clients, so this article will show users how to enable HD Video.

Resolution

Method 1

  1. Open and sign-in to the Zoom Desktop Client
    Image result for zoom desktop icon
     
  2. Click the gear icon in the upper right corner of the Home screen

     
  3. From the pop-up window, select Video from the left menu options

     
  4. Check the box next to "Enable HD Video"

     
  5. Close the Settings window

For assistance, contact the IS Service Desk.