MS Teams - Set Status

Issue/Question

  • Presence information (i.e. calendar availability, currently in a meeting) is not showing in MS Teams.
  • Status information does not match my calendar.

Environment

  • Oregon State University
  • Teams

Cause/Explanation

For Exchange Online users, MS Teams will automatically update status based on scheduled appointments in the Outlook calendar.

If a user's mailbox is on Exchange on-prem, their status information will not be automatically updated in Teams. However, Exchange on-prem users can manually set their status in Teams. Once the mailbox has been migrated to Exchange Online, status will be automatically synced to the calendar.

Note: Because of the way undergraduate students are licensed in Office 365 currently, their status information will not be automatically updated based on their calendar, even if they have an Exchange mailbox as a student employee. This is because the mailbox and the Teams license are on different accounts.

Manually Set Status in TeamsResolution

Login to Teams and follow these steps:

  1. Click on your profile image in the upper-right corner
  2. Mouse over the current status
  3. Select a new status:
    • Available
    • Busy
    • Do not disturb
    • Be right back
    • Appear away
  4. You can optionally set a status message and choose whether to show it to people when they message you
  5. To clear your manually configured status, select "Reset Status"

 

For more information about status in Teams, see: Change Your Status in Teams (Microsoft KB article).

 

For assistance, contact the IS Service Desk.

Details

Article ID: 99192
Created
Tue 2/25/20 9:46 AM
Modified
Tue 7/21/20 2:14 PM