Exchange Online Email - Setup for iOS


  • How do I configure my Exchange Online account on my iOS device?

Relates To (Environment)

  • Oregon State
  • iOS
  • This article applies only to users with unified ONID accounts


Adding Your Profile

  1. Open Settings.
  2. Go to Settings > Passwords & Accounts then select Add Account
    ​​​​​In older iOS versions select Mail, Contacts, Calendars, then select Add Account near the top of the right-hand column.
  3. Select Exchange.
  4. On the account setup window, enter the following for each field:
    1. Email: Enter in your Exchange email address (
    2. Password: Enter the password for the account being configured.
    3. Description: Give the account any name you'd like, such as Exchange.

5. Select next.
6. When prompted to 'Configure Manually' or 'Sign In,' select 'Sign In'


7. The Microsoft Federation Services sign-in page will pop up, sign in as normal such as onid\onidusername or

8. The question "Are you trying to sign in to Apple Internet Accounts?" will appear, select 'Continue'

9. The next page will ask which parts of the account to sync on the phone, users may pick mail, contacts, calendars, whatever is needed.

10. Select 'Save'

Removing an Existing Profile

  1. Go to Settings.
  2. Select Accounts & Passwords.
  3. Select the profile you wish to delete.
  4. Select Delete Profile.
  5. Confirm that you wish to delete the profile.
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Article ID: 99337
Wed 2/26/20 6:42 PM
Mon 7/27/20 9:50 AM