Popular Articles

Google Drive - How to Export to PDF

ONID Login Help

General troubleshooting for login problems with ONID accounts.

ONID - How to Change Your Password

The process for changing your ONID password if it is known, unknown, or expired.

Guide: Setup Exchange Email

How to setup Exchange email on different platforms.

ONID - Sign-Up Instructions

Google Calendar - Configuring Permission of Shared Users

MyOSU - General Information

ONID - Account Eligibility and Duration

Email at OSU

Overview of email configuration and access at OSU.

VPN Setup for Windows

Windows - Determining a Network Path

Duo - I Can't Login - Troubleshooting and Errors

Troubleshoot common Duo login issues.

Office 365 - Known Issue: "Your account doesn't allow editing on a mac. To learn more, contact your Admin about your office plan."

Full-tunnel vs. Split-Tunnel

The difference between full-tunnel and split-tunnel VPN.

VPN Setup for Mac

Google Drive - "You need permission" Warning

Using Your ONID Account

IT Helpdesks for Employees

List of IT support teams on campus for faculty and staff.

ONID - Personal Website Instructions

Instructions for creating a personal webpage with an ONID account.

Login to VPN before Windows (Windows 10)

Setup Lifetime Email Address

Canvas: Set/edit personal pronouns for your Canvas account

Lync - Sharing Screens

Gmail - Saving Drafts

Duo - Reactivate My Phone

How to reactivate your phone for Duo.