Popular Articles

Google Drive - How to Export to PDF
ONID Login Help
General troubleshooting for login problems with ONID accounts.
ONID - How to Change Your Password
The process for changing your ONID password if it is known, unknown, or expired.
Guide: Setup Exchange Email
How to setup Exchange email on different platforms.
ONID - Sign-Up Instructions
Google Calendar - Configuring Permission of Shared Users
MyOSU - General Information
ONID - Account Eligibility and Duration
Windows - Determining a Network Path
Email at OSU
Overview of email configuration and access at OSU.
VPN Setup for Windows
Duo - I Can't Login - Troubleshooting and Errors
Troubleshoot common Duo login issues.
Google Drive - "You need permission" Warning
VPN Setup for Mac
Full-tunnel vs. Split-Tunnel
The difference between full-tunnel and split-tunnel VPN.
Using Your ONID Account
ONID - Personal Website Instructions
Instructions for creating a personal webpage with an ONID account.
IT Helpdesks for Employees
List of IT support teams on campus for faculty and staff.
Setup Lifetime Email Address
Login to VPN before Windows (Windows 10)
Lync - Sharing Screens
Wireless - Connect Home Devices to the OSU_Unsecured Network
This article explains how to connect consumer products such as gaming consoles, smart home devices (e.g. Echo Dot, etc.) and networked TVs in the OSU residence halls.
Gmail - Saving Drafts
How to Use the OSU Proxy Server