- Knowledge Base
- Communication & Collaboration
- G Suite
- Google Drive
- Knowledge Base
- Accounts, Email & Support
- ONID
General troubleshooting for login problems with ONID accounts.
- Knowledge Base
- Communication & Collaboration
- Zoom
- Knowledge Base
- Accounts, Email & Support
- ONID
The process for changing your ONID password if it is known, unknown, or expired.
- Knowledge Base
- Accounts, Email & Support
- ONID
- Knowledge Base
- Communication & Collaboration
- Zoom
This KB article includes directions on how to disable participant annotation. This can be done for all of your Zoom meetings or on a meeting-by-meeting basis.
- Knowledge Base
- Communication & Collaboration
- G Suite
- Google Calendar
- Knowledge Base
- Accounts, Email & Support
- Employee Exchange Email
How to setup Exchange email on different platforms.
- Knowledge Base
- Network & Wireless
- VPN
- Knowledge Base
- Accounts, Email & Support
- MyOSU and OSU Online Services
- Knowledge Base
- Communication & Collaboration
- Network Drives
- Knowledge Base
- Network & Wireless
- VPN
- Knowledge Base
- Accounts, Email & Support
- Duo
Troubleshoot common Duo login issues.
- Knowledge Base
- Accounts, Email & Support
- ONID
- Knowledge Base
- Communication & Collaboration
- Zoom
This KB includes information on reusing a Zoom Meeting ID along with details on how long "join" links are active. This KB will also cover scheduling an open-ended Zoom audio meeting for recurring use. This is useful for users who wish to have a dedicated phone number and meeting ID, often used for recurring audio-only conferences (without set dates).
- Knowledge Base
- Network & Wireless
- VPN
- Knowledge Base
- Communication & Collaboration
- Zoom
- Knowledge Base
- Accounts, Email & Support
Overview of email configuration and access at OSU.
- Knowledge Base
- Network & Wireless
- VPN
- Knowledge Base
- Learning Technologies
- Kaltura
A guide on how to publish content to MediaSpace and a description of the different options for publication.
- Knowledge Base
- Communication & Collaboration
- Zoom
This KB article includes steps on turning on the Zoom Meeting settings "Mute Participants On Entry" and "Allow Participants To Unmute Themselves"
- Knowledge Base
- Communication & Collaboration
- Teams
- Knowledge Base
- Communication & Collaboration
- Zoom
This KB includes steps on finding your Host Key as well as how to edit your Host Key.
- Knowledge Base
- Communication & Collaboration
- Office 365
- Knowledge Base
- Accounts, Email & Support
- Duo
How to reactivate your phone for Duo.