Popular Articles

ONID Login Help favorite
General troubleshooting for login problems with ONID accounts.
The process for changing your ONID password if it is known, unknown, or expired.
How to setup Exchange email on different platforms.
Overview of email configuration and access at OSU.
Troubleshoot common Duo login issues.
This KB article includes directions on how to disable participant annotation. This can be done for all of your Zoom meetings or on a meeting-by-meeting basis.
This KB includes information on reusing a Zoom Meeting ID along with details on how long "join" links are active. This KB will also cover scheduling an open-ended Zoom audio meeting for recurring use. This is useful for users who wish to have a dedicated phone number and meeting ID, often used for recurring audio-only conferences (without set dates).
A guide on how to publish content to MediaSpace and a description of the different options for publication.
List of IT support teams on campus for faculty and staff.
This KB includes steps on finding your Host Key as well as how to edit your Host Key.