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Issue/Question
- Why is my computer slow?
- Why are certain features missing from my computer?
- Why aren't certain software applications running properly?
Environment
- Oregon State University
- Windows, macOS
Resolution
Windows
- On your computer, click Start on the bottom left and type check for updates.
- Settings will open and display a Windows Update page. This page will show you the date your computer was last updated.
- You will be presented with two options:
- Check For Updates will check the computer to see if there are any local updates available. Clicking on this button will automatically begin a local search for updates.
- Check For Online Updates will check Microsoft's Servers for any more updates the local check missed.
- Once the updates are finished downloading and installing your computer will either restart automatically or it will prompt a manual restart. After the restart, repeat the process to be sure no updates were missed.
Mac
For Mojave and Before:
- Updates can be found in the App Store. Once the App Store is opened, click Updates.
- Download and install the updates available.
For Catalina and after:
- Click on the Apple Logo on the top left of your screen and select System Preferences. Next, select Software Updates.
- Any available updates will be here. If there are any, download and install them.
- To set up automatic updates, you can select the box that says "Automatically keep my Mac up to date."
For assistance, contact the Service Desk.