Body
Issue/Question
- How do I switch between the Student Dashboard and the Employee Dashboard on MyOregonState
Environment
- Oregon State University
- Current Student Employee
- Current Employee
- Note: Student who are not OSU employees cannot access the employee dashboard, but all OSU employees can access the student dashboard
Cause/Explanation
MyOregonState currently has two "modes" that users can toggle between - Student Dashboard and Employee Dashboard. By default, when a user logs in, they will be sent to the dashboard associated with their "primary affiliation". Users can sometimes switch to the other dashboard mode under two circumstasnces:
- OSU Students who are currently also active OSU employees may toggle between the two modes.
- OSU employees may toggle between the two modes.
- OSU Students who are not also OSU employees can only see the Student Dashboard.
Resolution
Method
- Login to MyOregonState
- Click the 'Profile' dropdown menu (represented by the user icon, in the top left hand corner of the screen on desktop)
- Click either 'Student Dashboard' or 'Employee Dashboard'
- The dashboard will now be toggled to the other dashboard and can get back to their original view by repeating the same steps
- Additional Notes:
- This is not a permanent setting change, and the user will be returned to their original dashboard when they log in the next time.
- If a student believes they should be seeing the option to toggle their dashboard but don't see it as an option to the dropdown, they most likely do not have a current, active job with OSU. They should work with their supervisor/HR to ensure that everything looks correct on their end. You can confirm that they should be able to see the option to switch by checking their current affiliations in RefTool.