MacOS - Remote Desktop Quits after Upgrade to Big Sur

Body

Issue/Question

  • After upgrading to macOS Big Sur, Remote Desktop quits unexpectedly.

Environment

  • Oregon State University
  • macOS Big Sur

Resolution

  1. Open Microsoft Remote Desktop app
  2. Select Preferences -> General Tab
  3. Uncheck "Use system proxy configurations"
  4. Uncheck "Use hardware acceleration"
  5. Save settings and try connecting via Remote Desktop again

 

For assistance, contact the Service Desk.

Details

Details

Article ID: 120563
Created
Tue 11/17/20 12:43 PM