Body
Issue/Question
- How do I access Qualtrics support provided by the vendor?
Environment
- Oregon State University
- Qualtrics
Explanation
OSU has access to vendor-provided support on the Qualtrics platform.
Resolution
Contact Qualtrics Support
- Sign in to oregonstate.qualtrics.com
- On the Qualtrics site, select the question mark in the upper right corner
- At the bottom, select "Contact Support"
- If prompted, select "Oregon State University"
- Select "Get technical support"
- Select "Survey Platform & XM Directory"
- Enter your questions via the AI chatbot; if needed, Qualtrics will arrange a phone call from there
Assistance
For assistance, contact the Service Desk.