Body
Issue/Question
- How do I configure email rules in Exchange Online?
Environment
- Oregon State University
- Exchange Online
Explanation
Email rules allows you to control what happens to incoming emails; for example, you can use them to automatically sort messages to a folder or to delete junk mail. The steps below will walk you through the process of creating a rule.
Resolution
Outlook for Microsoft 365, Outlook 2019, Outlook 2016
For steps to create and manage rules in the Outlook desktop client, see Microsoft's documentation here: https://support.microsoft.com/en-us/office/manage-email-messages-by-using-rules-c24f5dea-9465-4df4-ad17-a50704d66c59
Outlook on the Web
For steps to create and manage rules in Outlook on the Web, see Microsoft's documentation here: https://support.microsoft.com/en-us/office/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2
Assistance
For assistance, contact the Service Desk.