Citrix WorkSpace Installation on Mac

Issue/Question

• How do I install the Citrix Workspace on a Mac (OS X) device? 

Resolution

1. Download and install the latest Citrix Workspace app for Mac:
   • https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
2. Mount the downloaded CitrixWorkspaceApp.dmg file
3. From the mounted .dmg file, install the Citrix Workspace
4. At the end of installation, select Add Account
   • If the client does not open automatically, run the client from your Applications
5. In the "Add Account" prompt, enter your ONID email
   • If that does not work, try apps.oregonstate.edu
     
6. When asked to connect to "apps.oregonstate.edu" click "Continue"
7. You will now be prompted twice to log in. For both log ins, set the user name as: ONID\userame, and then your ONID password for the password
   • On the second log in, mark the checkbox "Remember my password" 
     
8. You should now have access to the Citrix Workspace!

For further help, our colleagues at the College of Engineering have made a Video Tutorial

Advanced Options

After opening an application in the Citrix Workspace the 'Citrix Viewer' will be opened. Right-click 'Citrix Viewer' in the Menu Bar above and choose "Preferences".

• General: General options for reconnecting apps, showing or hiding the Workspace in the menu bar, and deleting passwords.
• Accounts: Shows which accounts you are connected to and allows to add and remove accounts.
• File Access: Change whether the application has access to local drives on your computer.
• Devices: Connect and use devices in virtual machines that are connected to your computer.
• Mic & Webcam: Change Microphone and webcam usage settings.
• Keyboard: Change keyboard shortcuts to be used in your applications.

For assistance, contact the IS Service Desk.