Issue: Canvas - Courses Not Displaying on Dashboard in Safari_archiving

Body

Issue/Question

  • In Safari, my Canvas courses are not displaying on the dashboard. They show as grey boxes.

Environment

  • Oregon State University
  • Canvas
  • MacOS
  • Safari

Cause/Explanation

This issue is caused by accessing Canvas via an older macOS or outdated version of Safari. Review the browser and computer requirements for Canvas.

Resolution

Method 1

Update Safari to the latest version. 

Note that you may also need to update the Mac operating system if it is no longer supported. Learn more about macOS versions.

Method 2

Use a different browser such as Chrome or Firefox.

 

For assistance, contact the IS Service Desk.

Details

Details

Article ID: 87967
Created
Fri 9/27/19 5:51 PM
Modified
Tue 10/29/24 1:50 PM