OSU Software

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Software Downloads and Licensing

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: Medium
  • Business Priority: Medium
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Overview

Description

A service to license or distribute software belonging to or hosted by OSU.

Value

Volume pricing for enterprise & commonly used software

Service Access

Access this Services

Software Request Forms

Software Request Forms https://is.oregonstate.edu/service/central-software-distribution

Request Access

Via web form

Service Hours

8-5, M-F

Charges, Options & Fees

Fees may apply to certain software.

Audience

DCAs, faculty, staff, and students.

  • Students: All
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Varies by title but commonly Faculty, Staff or Student.

Support & Training

Availability

Service Desk hours

Training

No formal training is necessary.

Service Management

Service Ownership

  • Business Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Business Contact(s): software.coordinator@oregonstate.edu
  • Business Unit(s): Customer Experience
  • Service Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Service Manager(s): Software Coordinator (Jennifer Pelkey)
  • Escalation Contact(s): Standard

Cost

Varies

Service Level Agreement

None at this time

Other Services

Related

Computer Support, CN Desktop Support, Campus lab support, Classroom support

Enabling

Active Directory auth, file sharing/hosting

Enhancing

CN Desktop Support