Appworx Job Scheduling

Appworx Scheduling

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

Appworx Job Scheduling is a tool to schedule and process jobs through Banner.

Value

How this service adds value towards the mission of the university

Essential tool used for scheduling complex jobs that run periodically. While most jobs are run at night, some may happen more frequently

Service Access

Access this Services

Additional links for accessing the service

Access AppWorx

Access AppWorx http://appworx.oregonstate.edu/

Request Access

How to access to this service

Access is granted based upon defined need according to central office management

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Appworx Job Scheduling.

Audience

Who can access this service

Office staff administering Banner ERP systems.

  • Students: N/A
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Restricted by need, including ECS developers and certain office staff.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Documentation and guidelines are available here: http://oregonstate.edu/dept/computing/train/wdt/appworx/.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Enterprise Computing
  • Business Contact(s): kent.kuo@oregonstate.edu; jose.cedeno@oregonstate.edu
  • Business Unit(s): Enterprise Computer Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

74632.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.9% planned uptime

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Data Integration, Nolij, Banner SIS, Banner HRIS, Banner Financial Aid,  Banner Workflow, FormFusion, myOSU, MyDegrees, ODS, OSCAR, OFAX, and Scholarship Mgmt System, CORE Reports

Enabling

Services that must be in place for this service to be delivered

Essential job scheduling service required to support the operational needs of the core Banner systems

Enhancing

Services that enhance the value of this service and are not absolutely required

 
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Details

Service ID: 25525
Created
Tue 1/23/18 1:25 PM
Modified
Mon 6/25/18 12:56 PM