Banner Data Integration Services

Banner Services

  • Service Type: Enabling
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

ECS Data Integration Services provides data for digital applications across OSU’s campus.

Value

How this service adds value towards the mission of the university

Essential to building system-to-system data integrations, with a focus on the critical Export Transform and Load (ETL) process that connects applications with the OSU data they need.

Service Access

Request Access

How to access to this service

Support requests must be made and prioritized through the appropriate ticketing system.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Banner Data Integration Services.

Audience

Who can access this service

Application developers.

  • Students: N/A
  • Employees: Some
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU faculty.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Training is provided through Talend.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Enterprise Computing
  • Business Contact(s): joe.chambers@oregonstate.edu, kent.kuo@oregonstate.edu
  • Business Unit(s): Enterprise Computing Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

574143.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Appworx, Banner FIS, Banner HRIS, Banner Financial Aid, ODS, and CORE Reports

Enabling

Services that must be in place for this service to be delivered

Data propagation is an essential service for applications used all across campus.

Enhancing

Services that enhance the value of this service and are not absolutely required

 
Request Service

Details

Service ID: 25526
Created
Tue 1/23/18 1:27 PM
Modified
Mon 4/2/18 2:35 PM