Banner Data Integration Services

Banner Services

  • Service Type: Enabling
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

ECS Data Integration Services provides data for digital applications across OSU’s campus.


How this service adds value towards the mission of the university

Essential to building system-to-system data integrations, with a focus on the critical Export Transform and Load (ETL) process that connects applications with the OSU data they need.

Service Access

Request Access

How to access to this service

Support requests must be made and prioritized through the appropriate ticketing system.

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Banner Data Integration Services.


Who can access this service

Application developers.

  • Students: N/A
  • Employees: Some
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU faculty.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Training is provided through Talend.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Enterprise Computing
  • Business Contact(s):,
  • Business Unit(s): Enterprise Computing Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services


Services related to this service that are not Enabling or Enhancing

AWA, Banner FIS, Banner HRIS, Banner Financial Aid, ODS, and CORE Reports


Services that must be in place for this service to be delivered

Data propagation is an essential service for applications used all across campus.


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25526
Tue 1/23/18 1:27 PM
Tue 11/8/22 10:06 AM