• Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

OFAX is a standalone software suite for the Degree Partnership Program between OSU and Linn-Benton Community College.


How this service adds value towards the mission of the university

The OFAX application allows OSU to check the enrollment of DPP students who are taking classes at both Community Colleges and OSU, in the calculation and disbursement of Federal Financial Aid.

Service Access

Request Access

How to access to this service

Access is limited to the staff in the Office of Financial Aid and Scholarships at OSU.

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use OFAX.


Who can access this service

DPP-enrolled students and faculty in OSU’s financial aid office.

  • Students: N/A
  • Employees: Some
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU staff in the Office of Financial Aid and Scholarships.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Provided by the Office of Financial Aid and Scholarships at OSU.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Financial Aid & Scholarships
  • Business Contact(s): rick.debellis@oregonstate.edu, tim.harris@oregonstate.edu, pete.pavey@oregonstate.edu
  • Business Unit(s): Office of Financial Aid and Scholarships at OSU.
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services


Services related to this service that are not Enabling or Enhancing

Appworx, Banner Student, Banner Financial Aid, Student AR, FormFusion,  ODS,  CORE Reports


Services that must be in place for this service to be delivered


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25535
Tue 1/23/18 1:45 PM
Mon 4/2/18 2:21 PM