Nolij Document Management

Document Management

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

Nolij Document Management scans, stores and retrieves document images.


How this service adds value towards the mission of the university

Essential tool used for document retention.

Service Access

Access this Services

Additional links for accessing the service

Access Nolij

Access Nolij

Request Access

How to access to this service

Access is granted based upon the appropriate approvals using:

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Nolij Document Management.


Who can access this service

OSU staff using Banner.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Access is restricted by need.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Training is available online here: or in person.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Enterprise Computing
  • Business Contact(s):;
  • Business Unit(s): Enterprise Computer Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.9% planned uptime

Other Services


Services related to this service that are not Enabling or Enhancing

Data Integration, Nolij, Banner SIS, Banner HRIS, Banner Financial Aid, Banner Finance, Banner Workflow, FormFusion, MyDegrees, ODS, OFAX, Scholarship Mgmt System, and CORE Reports


Services that must be in place for this service to be delivered


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25565
Tue 1/23/18 3:03 PM
Thu 9/16/21 11:59 AM