Operational Data Store

Data Store

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

The Operational Data Store provides data from a variety of applications such as DegreeWorks and Canvas.


How this service adds value towards the mission of the university

ODS is an important data repository from OSU's ERP systems and a number of other valuable data sources. This repository is the fundamental data source for most of the CORE reports and is also used for data integrations to multiple other applications.

Service Access

Request Access

How to access to this service

Access must be requested and approved by either Michael Hansen (Director of the Business Intelligence team) or Kent Kuo, Director of Enterprise Computing Services.

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use the Operational Data Store.


Who can access this service

OSU staff.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU staff.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Consult BIC, ECS or Ellucian.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of the Business Intelligence team and Director of Enterprise Computing Services
  • Business Contact(s): kent.kuo@oregonstate.edu, michael.hansen@oregonstate.edu
  • Business Unit(s): Budget Office, Enterprise Computing Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services


Services related to this service that are not Enabling or Enhancing

Appworx,  Banner SIS, Banner FIS, Banner Financial Aid, Banner HRIS, Banner Finance, Jaspersoft, and CORE Reports


Services that must be in place for this service to be delivered


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25599
Wed 1/24/18 1:27 PM
Thu 5/3/18 10:20 AM