Services A-Z (193)

Education and technology.

Accounts and groups

Applications and security

Web and integration

Hiring and scheduling

Audio and Video Tools

User verification

User authorization

Data and servers

Data and integration

Data and storage

Administration and accounting

Administration and self-service

Administration and self-service

Use this form to report an issue with a Banner integration following the Thanksgiving 2021 maintenance.

Administration and self-service

Workflow and data

Forwarding and printing

Submit this form to request a refund for a BeaverPrint print job. Refunds will be only be granted in the case of a printing malfunction.
This form must be submitted within 12 hours of the faulty printout. Your request will be reviewed and you will be notified via email regarding this request. Please note that charges are posted to your OSU account every Friday morning. Refund requests received after the charges have been posted will result in a BeaverPrint credit instead of a refund.

Collaboration and storage

Bridge is Oregon State University’s home for student, staff and volunteer training.

Tools and training

Add or change cable TV service.

Request cable TV service be disconnected.

Infrastructure and installation

Internet and infrastructure

Location and mapping

Canvas learning platform

SSL and certificates

Remote computers and apps

Audience response system

Form to request moving a user account to or from a Community Network-supported department.

Form to request changes to an LRP for a Community Network-supported department.

Form to request creation of a new restricted share for your department.

Form to request granting a user access to a Community Network-supported resource, such as a shared mailbox or department share.

Form to request setup of a new general mailbox, calendar or distribution list.

Form to request an account that is sponsored by a department.

Form to request a recommendation for a new printer.

Form to request account removal or closure for an outgoing employee, student employee or associate in a Community Network-supported department.

Form to request computer / technology equipment purchase

Form to request moving computer equipment for a department.

Form to request pick-up of computer hardware for surplus.

Form to request changes to an Exchange Distribution List for a Cosine or Community Network-supported department.

Support and service

Computers and education

Access and testing

Contact Banner Access group if there are new Banner access requests.

Submit a request to receive assistance with Canvas at Oregon State University.

Contact the Clickers support team for assistance with Clickers. Examples of a request are: a student missing clicker points; an instructor requesting course training.

Digital Experience provides support for a number of digital services at OSU. Use this form to get support, offer feedback or report a bug. If you are dealing with an urgent issue that requires immediate attention, please call 541-737-1189.

Contact Digital Research Team

Contact Enrollment Management IT

EMIT provides support to the offices of:

Admissions
Financial Aid
Registration
Precollege Programs
Scholarships

Contact Kaltura / streaming support

Submit a request to receive assistance with Learn@OregonState technologies.

Submit this form to contact the IS Cascades Service Desk.

You may also reach us by phone at 541-737-8787.

Our service hours are M-F 8am-5pm.

We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

Submit this form to contact the Service Desk.
You may also reach us by phone at 541-737-8787 or in person at Milne Computer Center room 201.
Term hours are M-F 8am-7pm and weekends 3pm-7pm.
Break and Summer hours are M-F 8am-5pm.
We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

If you are trying to get transcripts, an ONID account is not required. You can use the self-help method at this website: https://registrar.oregonstate.edu/transcripts

Use this form to contact Network Operations with details of Core Network requests.

Request a loaner laptop or desktop computer so you can work from home during the COVID-19 pandemic.

Content and hosting

Servers and databases

Use this form to contact Network Operations with details of Datacenter Network requests.

Servers and hosting

Data and e-signatures

Purchase and configuration

Hosting and content

Request assistance with Duo.

Use this form to contact Network Operations with details of Edge Network requests.

Get help connecting to the eduroam wireless network.

Evaluations and feedback

SSN software and encryption

Form to enroll in the OSU IT Outages Alert notification system.

Documentation and evaluation

Microsoft Exchange e-mail

Use this to request service at the Faculty Media Center.

Use this form to contact Network Operations with details of Firewall requests.

Use this form to submit general questions about OSU operational data (student, finance, HR, etc.) or OSU operational data tools (Tableau, CORE, Jaspersoft, GRS, Direct Payment System, FS Index Reimbursement System, Scholarship System).

File storage and collaboration

Google E-mail and Calendar

Grouper

Document imaging and management.

I need help with Zoom!

Connection and networking

Request In-Room Technology Training - Corvallis campus

Access and connection

Registration and connection

Submit a request for assistance with IP Connect (sunapsis).

DCAs and support

Consulting and assessment.

Management and service

Streaming video platform

Grading and Canvas

Learning Space and Technology Design

A local administrator (LA) is someone that is granted elevated access or permissions for a particular system or information resource.

Mailing and organization

Windows and Linux

Equipment and facilities

Form to request a new SharePoint site.

Form to request a Team in Microsoft Teams.

Microsoft Teams - Request adding an external person to a Team

Request mobile phone service or change existing mobile phone service.

Request the disconnection of an OSU mobile device.

Video and audio

Video and conferencing

Courses and planning

Get help with MyOregonState or provide feedback and suggest features.

Access and control

Form to request account setup for a new employee in a Community Network or Cosine-supported department.

Documentation and collation

Software and DPP

ONID - Database

ONID - File storage

ONID - Website hosting

Hosting and email

Capacity and storage

Sharing and collaboration

Storage and data

Request assistance in linking your ONID and ORCID iD.

Content and publishing

Planning and promotion

OSU Single sign-on service

Download and experience

Download and Purchase

Blogging and education

Audio and video

Software and productivity

Form to purchase a dedicated Zoom Webinar license.

Surveys and analytics

Form to request transfer of Qualtrics survey ownership to a new owner.

Once your registration request is submitted, you will receive an e-mail with your ticket number. Please allow 1-3 business days for review. You will be contacted at your OSU e-mail for questions and/or updates.

Software and access

Report a phishing attempt

Report a security event

Request a web domain.

Request a Security Consulting engagement with OIS

Request help from a Keep Teaching Assistant for your Zoom based remote teaching session.

Request a Zoom webinar license

Request access to Library resources (ONID Users)

Form to request an ONID username change.

Request help with Higher Education Community Vendor Assessment Toolkit (HECVAT)

Is there a knowledgebase article you think would be useful? Submit this request to ask for an article to be considered for addition.

This form is used for LinkedIn Learning service requests.

Resource 25 and Schedule 25

Submit this request to reach Extension’s ECTU support team about issues in the Salesforce CRM or Salesforce Marketing Cloud.

You may also reach us by phone at 541-737-1682.
If this arrives M-F 8a-5p, it will be reviewed and we'll respond within 2 hours.
Other support resources: https://employee.extension.oregonstate.edu/crm-...

Use this form to request assistance with Salesforce.

Application and awards

Technology and assistance

Request a license for Adobe Creative Cloud.

Request a license for EndNote.

Request an Imagine license.

Request a license for NVivo.

For requests to add Software, Add-ons, and Apps that will integrate with our current OSU Campus Licensing Agreement

Request a SigmaPlot license.

Request a license for SPSS.

Request a license for Windows Server.

Request author access to softwarelist.oregonstate.edu.

Form to request a new package become centrally managed under the Software Coordinator.

Request to add/edit a software entry to softwarelist.oregonstate.edu.

Consulting and presentations

Request consulting/training to learn about creating, editing, and publishing media for your course assignments, research projects or student activities.

Form for people to request a Tableau license for use with institutional data. Cannot be used to purchase a Tableau license for academic research.

Request changes to telecom long distance authorization codes.

Request data/Internet service at a location by OSU.

Request a change in billing for data service.

Request deactivation of data service.

Request a data service repair.

Utilize this service to request investigation of a site before a dig is performed. This is done to ensure the dig will not interfere with OSU networking and telecommunications cables and infrastructure.

Request changes to directory information.

Submit information to update our records if a subscriber's name has changed.

Request any other telecom requests.

Request pre-wiring or re-wiring telecom service.

Request telecom support for a remodel.

Request telecom supplies.

Submit a request for a new phone / voice activation.

Request changes to your OSU Telecom billing configuration.

Submit a request to disconnect voice / phone service.

Request soft phone access for an OSU number.

Request a move of your phone / voice service.

Request a phone repair.

Request programming changes to your phone / voice service.

Request a different phone set type.

Telephone and voice services

Utilize this request form to get assistance when attempting to activate your ONID account.

Installation and videoconferencing

Virtual Commencement

Servers and hosting

Request remote/virtual support for your event hosted in Zoom (Meetings and Webinars).

Voice and email

Access and networking

VPN - Extend access for ONID user

Use this form to contact Network Operations with details of Wireless requests.

Access and networking

Video and audio collaboration

Form for renewing annual Zoom webinar licenses.