Services A-Z (197)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Academic Technology Consultation

Education and technology.

Active Directory

Accounts and groups

Administrative Application Security Access

Applications and security

API Integration Services

Web and integration

Appworx Job Scheduling

Hiring and scheduling

Audio-Video Integration

Audio and Video Tools

Authentication Services

User verification

Authorization Services

User authorization



Data and servers

Banner Data Integration Services

Data and integration

Banner Data Warehouse

Data and storage

Banner Finance

Administration and accounting

Banner Financial Aid

Administration and self-service

Banner HRIS

Administration and self-service

Banner Integration Issue

Use this form to report an issue with a Banner integration following the Thanksgiving 2021 maintenance.

Banner Student

Administration and self-service

Banner Workflow

Workflow and data


Forwarding and printing

BeaverPrint Refund

Submit this form to request a refund for a BeaverPrint print job. Refunds will be only be granted in the case of a printing malfunction.
This form must be submitted within 12 hours of the faulty printout. Your request will be reviewed and you will be notified via email regarding this request. Please note that charges are posted to your OSU account every Friday morning. Refund requests received after the charges have been posted will result in a BeaverPrint credit instead of a refund.


Collaboration and storage

Bridge (, Training Management System

Bridge is Oregon State University’s home for student, staff and volunteer training.

Broadcast Engineering

Tools and training


Cable TV - Add / Change

Add or change cable TV service.

Cable TV - Disconnect

Request cable TV service be disconnected.

Cabling Infrastructure

Infrastructure and installation

Campus Core Network

Internet and infrastructure

Campus Map

Location and mapping


Canvas learning platform


SSL and certificates

Citrix Apps

Remote computers and apps

Classroom Response System

Audience response system

CN - Account Migration

Form to request moving a user account to or from a Community Network-supported department.

CN - Add or Remove LRP Status

Form to request changes to an LRP for a Community Network-supported department.

CN - Create New "Restricted" Folder

Form to request creation of a new restricted share for your department.

CN - Grant Access to an Existing Resource

Form to request granting a user access to a Community Network-supported resource, such as a shared mailbox or department share.

CN - New Resource (General Mailbox, Calendar, Distribution List)

Form to request setup of a new general mailbox, calendar or distribution list.

CN - Printer Recommendation

Form to request a recommendation for a new printer.

CN - Request computer / technology equipment purchase

Form to request computer / technology equipment purchase

CN - Schedule Office Move

Form to request moving computer equipment for a department.

CN/Cosine - Make Changes to Distribution List

Form to request changes to an Exchange Distribution List for a Cosine or Community Network-supported department.

CN/Cosine - New Sponsored Account

Form to request an account that is sponsored by a department.

CN/Cosine - Remove an Account

Form to request account removal or closure for an outgoing employee, student employee or associate in a Community Network-supported department.

Community Network Support

Support and service

Computer Classrooms

Computers and education

Computing Labs

Access and testing

Contact Banner Access

Contact Banner Access group if there are new Banner access requests.

Contact Canvas Consultation

Submit a request to receive assistance with Canvas at Oregon State University.

Contact Classroom Response Support

Contact the Clickers support team for assistance with Clickers. Examples of a request are: a student missing clicker points; an instructor requesting course training.

Contact Digital Research Team

Contact Digital Research Team

Contact Enrollment Management IT

Contact Enrollment Management IT

EMIT provides support to the offices of:

Financial Aid
Precollege Programs

Contact Enterprise Web Services

Enterprise Web Services provides support for a number of digital services at OSU. Use this form to get support, offer feedback or report a bug. If you are dealing with an urgent issue that requires immediate attention, please call 541-737-1189.

Contact Kaltura / streaming support

Contact Kaltura / streaming support

Contact Learn@OregonState

Submit a request to receive assistance with Learn@OregonState technologies.

Contact the IS Cascades Service Desk

Submit this form to contact the IS Cascades Service Desk.

You may also reach us by phone at 541-737-8787.

Our service hours are M-F 8am-5pm.

We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

Contact the Service Desk

Submit this form to contact the Service Desk.
You may also reach us by phone at 541-737-8787 or in person at Milne Computer Center room 201.
Term hours are M-F 8am-7pm and weekends 3pm-7pm. Break and Summer hours are M-F 8am-5pm.
We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

If you are trying to get transcripts, an ONID account is not required. You can use the self-help method at this website:

To activate an ONID account or reset your password, see:

To sign up for Duo or activate a new Duo device, see:

Core Network

Use this form to contact Network Operations with details of Core Network requests.

COVID-19 Response - Request a Loaner Computer - Faculty/Staff

Request a loaner laptop or desktop computer so you can work from home during the COVID-19 pandemic.

Custom Web Hosting

Content and hosting

CX - Surplus Computer Pick-up

Form to request pick-up of computer hardware for surplus.


Database Hosting

Servers and databases

Datacenter Network

Use this form to contact Network Operations with details of Datacenter Network requests.

Datacenter Services

Servers and hosting


Data and e-signatures

Domain Names

Purchase and configuration

Drupal Codebase

Hosting and content

Duo - Multi-factor authentication - Request assistance

Request assistance with Duo.


Edge Network

Use this form to contact Network Operations with details of Edge Network requests.

Eduroam Help

Get help connecting to the eduroam wireless network.

Electronic Student Evaluation of Teaching

Evaluations and feedback

Encrypted SSN Vault

SSN software and encryption

Endpoint - JAMF Enrollment

Form to enroll a device in JAMF.

Enroll in the OSU IT Outages Alert notification system

Form to enroll in the OSU IT Outages Alert notification system.

Enterprise Web Services (EWS) - Tier 2 Support Request

This service is reserved for current Enterprise Web Services (EWS) Tier 2 projects that are being developed.


Documentation and evaluation

Exchange e-mail and calendar

Microsoft Exchange e-mail


Faculty Media Center

Use this to request service at the Faculty Media Center.


Use this form to contact Network Operations with details of Firewall requests.


Get Help with OSU Data

Use this form to submit general questions about OSU operational data (student, finance, HR, etc.) or OSU operational data tools (Tableau, CORE, Jaspersoft, GRS, Direct Payment System, FS Index Reimbursement System, Scholarship System).

Google Drive

File storage and collaboration

Google E-mail and Calendar

Google E-mail and Calendar




Hyland OnBase

Document imaging and management.


I need help with Zoom!

I need help with Zoom!

In-Building Network Services

Connection and networking

In-Room Technology Training

Request In-Room Technology Training - Corvallis campus


Access and connection

IP Address Management

Registration and connection

IP Connect (sunapsis) - Request assistance

Submit a request for assistance with IP Connect (sunapsis).

IT Pros (DCA) Support

DCAs and support

IT Security

Consulting and assessment.


Management and service



Streaming video platform



Grading and Canvas

Learning Space and Technology Design

Learning Space and Technology Design

Local Computer Administrator Access Request

A local administrator (LA) is someone that is granted elevated access or permissions for a particular system or information resource.


Mailing Lists

Mailing and organization

Managed Servers

Windows and Linux

Media Production

Equipment and facilities

Microsoft SharePoint - Request a new SharePoint site

Form to request a new SharePoint site.

Microsoft Teams - Request a Team

Form to request a Team in Microsoft Teams.

Microsoft Teams - Request the ability to add non-OSU people/accounts to a Team

Microsoft Teams - Request adding an external person to a Team

Mobile Device - Add / Change

Request mobile phone service or change existing mobile phone service.

Mobile Device - Disconnect

Request the disconnection of an OSU mobile device.

Multimedia Event Support

Video and audio

Multi-site Conferencing

Video and conferencing


Courses and planning

MyOregonState Help and Feedback

Get help with MyOregonState or provide feedback and suggest features.


Network Access Control

Access and control

New Employee Account Setup

Form to request account setup for a new employee in a Community Network or Cosine-supported department.



Software and DPP

ONID - Database

ONID - Database

ONID - File storage

ONID - File storage

ONID - Websites

ONID - Website hosting

ONID Services

Hosting and email

On-Prem Data Storage

Capacity and storage

On-Prem Sharepoint

Sharing and collaboration

Operational Data Store

Storage and data

ORCiD - Request assistance

Request assistance in linking your ONID and ORCID iD.

OSU Drupal

Content and publishing

OSU Events Calendar

Planning and promotion

OSU Login

OSU Single sign-on service

OSU Mobile

Download and experience

OSU Software

Download and Purchase

OSU WordPress

Blogging and education


Presentation Support

Audio and video

Productivity Tools

Software and productivity

Purchase A Dedicated Webinar License

Form to purchase a dedicated Zoom Webinar license.



Surveys and analytics

Qualtrics - Transfer Survey Ownership

Form to request transfer of Qualtrics survey ownership to a new owner.


Register SSH Server with Information Security Office

Once your registration request is submitted, you will receive an e-mail with your ticket number. Please allow 1-3 business days for review. You will be contacted at your OSU e-mail for questions and/or updates.

Remote Desktop Protocol

Software and access

Report a phishing attempt

Report a phishing attempt

Report a security event

Report a security event

Request a Domain

Request a web domain.

Request a Security Consulting engagement with OIS

Request a Security Consulting engagement with OIS

Request a Tech Keep Teaching Assistant (TechKTA) for remote teaching via Zoom

Request help from a Keep Teaching Assistant for your Zoom based remote teaching session.

Request a Zoom webinar license

Request a Zoom webinar license

Request access to Library resources (ONID users)

Request access to Library resources (ONID Users)

Request an ONID User name change

Form to request an ONID username change.

Request help with Higher Education Community Vendor Assessment Toolkit (HECVAT)

Request help with Higher Education Community Vendor Assessment Toolkit (HECVAT)

Request New Knowledge Base Article

Is there a knowledgebase article you think would be useful? Submit this request to ask for an article to be considered for addition.

Request Support with LinkedIn Learning

This form is used for LinkedIn Learning service requests.

Resource 25-Schedule 25

Resource 25 and Schedule 25


Salesforce - Extension CRM Request assistance

Submit this request to reach Extension’s ECTU support team about issues in the Salesforce CRM or Salesforce Marketing Cloud.

You may also reach us by phone at 541-737-1682.
If this arrives M-F 8a-5p, it will be reviewed and we'll respond within 2 hours.
Other support resources:

Salesforce - Request assistance

Use this form to request assistance with Salesforce.

Scholarship Management System

Application and awards

Service Desk

Technology and assistance


Slate is a part of the Enrollment Management suite of tools used for tracking admissions to Oregon State University from initial application to post-admit activities.

Software - Adobe Creative Cloud License Request

Request a license for Adobe Creative Cloud.

Software - EndNote License Request

Request a license for EndNote.

Software - Imagine License Request

Request an Imagine license.

Software - Petition for Microsoft Software/Add-on

For requests to add Software, Add-ons, and Apps that will integrate with our current OSU Campus Licensing Agreement

Software - SigmaPlot License Request

Request a SigmaPlot license.

Software - SPSS License Request

Request a license for SPSS.

Software - Windows Server License Request

Request a license for Windows Server.

SoftwareList - Request Author Access

Request author access to

SoftwareList - Request Software Package be Centrally Managed

Form to request a new package become centrally managed under the Software Coordinator.

SoftwareList - Request to Add/Edit Software Entry

Request to add/edit a software entry to

Student Multimedia Service

Consulting and presentations

Student Training

Request consulting/training to learn about creating, editing, and publishing media for your course assignments, research projects or student activities.


Tableau - Purchase a Tableau License

Form for people to request a Tableau license for use with institutional data. Cannot be used to purchase a Tableau license for academic research.

Telecom - Auth Code

Request changes to telecom long distance authorization codes.

Telecom - Data Activation

Request data/Internet service at a location by OSU.

Telecom - Data Billing Change

Request a change in billing for data service.

Telecom - Data Deactivation

Request deactivation of data service.

Telecom - Data Repair

Request a data service repair.

Telecom - Dig Locate

Utilize this service to request investigation of a site before a dig is performed. This is done to ensure the dig will not interfere with OSU networking and telecommunications cables and infrastructure.

Telecom - Directory Change

Request changes to directory information.

Telecom - Name change

Submit information to update our records if a subscriber's name has changed.

Telecom - Other

Request any other telecom requests.

Telecom - Prewire / Rewire

Request pre-wiring or re-wiring telecom service.

Telecom - Remodel

Request telecom support for a remodel.

Telecom - Supplies

Request telecom supplies.

Telecom - Voice - Activation

Submit a request for a new phone / voice activation.

Telecom - Voice - Billing change

Request changes to your OSU Telecom billing configuration.

Telecom - Voice - Disconnect

Submit a request to disconnect voice / phone service.

Telecom - Voice - Enable Soft Phone

Request soft phone access for an OSU number.

Telecom - Voice - Phone Move

Request a move of your phone / voice service.

Telecom - Voice - Phone Repair

Request a phone repair.

Telecom - Voice - Programming Change

Request programming changes to your phone / voice service.

Telecom - Voice - Set Type Change

Request a different phone set type.

Telephone and Voice Services

Telephone and voice services


Unable to activate ONID account

Utilize this request form to get assistance when attempting to activate your ONID account.


Video Conferencing

Installation and videoconferencing

Virtual Commencement

Virtual Commencement

Virtual Servers

Servers and hosting

Virtual/Remote Event Support

Request remote/virtual support for your event hosted in Zoom (Meetings and Webinars).


Voice and email


Access and networking

VPN - Extend access for ONID user

VPN - Extend access for ONID user



Use this form to contact Network Operations with details of Wireless requests.


Access and networking



Video and audio collaboration

Zoom 2022-2023 Dedicated Webinar License Renewal

Form for renewing annual Zoom webinar licenses.