Services A-Z (197)
Learning Technologies / Academic Technology Consultation
Education and technology.
Servers & Hosting / Active Directory
Accounts and groups
IT Pros / Administrative Application Security Access
Applications and security
IT Pros / API Integration Services
Web and integration
IT Pros / Appworx Job Scheduling
Hiring and scheduling
Communication & Collaboration / Audio-Video Integration
Audio and Video Tools
Accounts & Support / Authentication Services
User verification
Accounts & Support / Authorization Services
User authorization
IT Pros / Backups
Data and servers
IT Pros / Banner Data Integration Services
Data and integration
Business Systems / Banner Data Warehouse
Data and storage
Business Systems / Banner Finance
Administration and accounting
Business Systems / Banner Financial Aid
Administration and self-service
Business Systems / Banner HRIS
Administration and self-service
Business Systems
Use this form to report an issue with a Banner integration following the Thanksgiving 2021 maintenance.
Business Systems / Banner Student
Administration and self-service
Business Systems / Banner Workflow
Workflow and data
Communication & Collaboration / BeaverPrint
Forwarding and printing
Communication & Collaboration / BeaverPrint
Submit this form to request a refund for a BeaverPrint print job. Refunds will be only be granted in the case of a printing malfunction.
This form must be submitted within 12 hours of the faulty printout. Your request will be reviewed and you will be notified via email regarding this request. Please note that charges are posted to your OSU account every Friday morning. Refund requests received after the charges have been posted will result in a BeaverPrint credit instead of a refund.
Communication & Collaboration / Box
Collaboration and storage
Learning Technologies
Bridge is Oregon State University’s home for student, staff and volunteer training.
Communication & Collaboration / Broadcast Engineering
Tools and training
Communication & Collaboration / Telephone and Voice Services
Add or change cable TV service.
Communication & Collaboration / Telephone and Voice Services
Request cable TV service be disconnected.
IT Pros / Cabling Infrastructure
Infrastructure and installation
IT Pros / Campus Core Network
Internet and infrastructure
Communication & Collaboration / Campus Map
Location and mapping
Learning Technologies / Canvas
Canvas learning platform
IT Pros / Certificates
SSL and certificates
Learning Technologies / Citrix Apps
Remote computers and apps
Learning Technologies / Classroom Response System
Audience response system
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request moving a user account to or from a Community Network-supported department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request changes to an LRP for a Community Network-supported department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request creation of a new restricted share for your department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request granting a user access to a Community Network-supported resource, such as a shared mailbox or department share.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request setup of a new general mailbox, calendar or distribution list.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request a recommendation for a new printer.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request computer / technology equipment purchase
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request moving computer equipment for a department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request changes to an Exchange Distribution List for a Cosine or Community Network-supported department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request an account that is sponsored by a department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request account removal or closure for an outgoing employee, student employee or associate in a Community Network-supported department.
Accounts & Support / Desktop Support (Community Network, Cosine)
Support and service
Learning Technologies / Computer Classrooms
Computers and education
Learning Technologies / Computing Labs
Access and testing
Business Systems
Contact Banner Access group if there are new Banner access requests.
Learning Technologies / Learn@OregonState
Submit a request to receive assistance with Canvas at Oregon State University.
Learning Technologies / Learn@OregonState
Contact the Clickers support team for assistance with Clickers. Examples of a request are: a student missing clicker points; an instructor requesting course training.
IT Pros / Digital Research Team (DRI)
Contact Digital Research Team
Business Systems
Contact Enrollment Management IT
EMIT provides support to the offices of:
Admissions
Financial Aid
Registration
Precollege Programs
Scholarships
Enterprise Web Services provides support for a number of digital services at OSU. Use this form to get support, offer feedback or report a bug. If you are dealing with an urgent issue that requires immediate attention, please call 541-737-1189.
Learning Technologies / Learn@OregonState
Contact Kaltura / streaming support
Learning Technologies / Learn@OregonState
Submit a request to receive assistance with Learn@OregonState technologies.
Submit this form to contact the IS Cascades Service Desk.
You may also reach us by phone at 541-737-8787.
Our service hours are M-F 8am-5pm.
We will review and respond to your request within those hours.
Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854
Submit this form to contact the Service Desk.
You may also reach us by phone at 541-737-8787 or in person at Milne Computer Center room 201.
Term hours are M-F 8am-7pm and weekends 3pm-7pm. Break and Summer hours are M-F 8am-5pm.
We will review and respond to your request within those hours.
Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854
If you are trying to get transcripts, an ONID account is not required. You can use the self-help method at this website:
https://registrar.oregonstate.edu/transcriptsTo activate an ONID account or reset your password, see:
https://onid.oregonstate.edu/To sign up for Duo or activate a new Duo device, see:
http://duo.oregonstate.edu/
Network & Wireless / Network Requests
Use this form to contact Network Operations with details of Core Network requests.
Accounts & Support / Service Desk
Request a loaner laptop or desktop computer so you can work from home during the COVID-19 pandemic.
Servers & Hosting / Custom web hosting
Content and hosting
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request pick-up of computer hardware for surplus.
IT Pros / Database Hosting
Servers and databases
Network & Wireless / Network Requests
Use this form to contact Network Operations with details of Datacenter Network requests.
IT Pros / Datacenter Services
Servers and hosting
Business Systems / Docusign
Data and e-signatures
Network & Wireless / Domain Names
Purchase and configuration
IT Pros / Drupal Codebase
Hosting and content
Accounts & Support / Duo - Multi-factor authentication
Request assistance with Duo.
Network & Wireless / Network Requests
Use this form to contact Network Operations with details of Edge Network requests.
Network & Wireless / Wireless
Get help connecting to the eduroam wireless network.
Learning Technologies / Electronic Student Evaluation of Teaching
Evaluations and feedback
IT Pros / Encrypted SSN Vault
SSN software and encryption
Accounts & Support / Endpoint Management
Form to enroll a device in JAMF.
Accounts & Support / Service Desk
Form to enroll in the OSU IT Outages Alert notification system.
Communication & Collaboration
This service is reserved for current Enterprise Web Services (EWS) Tier 2 projects that are being developed.
Learning Technologies / EvalS
Documentation and evaluation
Communication & Collaboration / Exchange - E-mail and calendar
Microsoft Exchange e-mail
Learning Technologies / Faculty Media Center
Use this to request service at the Faculty Media Center.
Network & Wireless / Network Requests
Use this form to contact Network Operations with details of Firewall requests.
University Data
Use this form to submit general questions about OSU operational data (student, finance, HR, etc.) or OSU operational data tools (Tableau, CORE, Jaspersoft, GRS, Direct Payment System, FS Index Reimbursement System, Scholarship System).
Communication & Collaboration / Google Drive
File storage and collaboration
Communication & Collaboration / Google Mail and Calendar
Google E-mail and Calendar
Accounts & Support / Grouper
Grouper
Business Systems / Hyland OnBase
Document imaging and management.
Communication & Collaboration / Zoom
I need help with Zoom!
IT Pros / In-Building Network Services
Connection and networking
Learning Technologies / Academic Technology Consultation
Request In-Room Technology Training - Corvallis campus
Network & Wireless / Internet
Access and connection
IT Pros / IP Address Management
Registration and connection
Business Systems / Sunapsis
Submit a request for assistance with IP Connect (sunapsis).
IT Pros / IT Pros (DCA) Support
DCAs and support
Security / IT Security
Consulting and assessment.
IT Pros / ITSM Tool
Management and service
Learning Technologies / Kaltura, Media.oregonstate.edu
Streaming video platform
Learning Technologies / Learn@OregonState
Grading and Canvas
Learning Technologies / Learning Space and Technology Design
Learning Space and Technology Design
Security / IT Security
A local administrator (LA) is someone that is granted elevated access or permissions for a particular system or information resource.
Communication & Collaboration / Mailing Lists
Mailing and organization
IT Pros / Managed Servers
Windows and Linux
Communication & Collaboration / Media Production
Equipment and facilities
Communication & Collaboration
Form to request a new SharePoint site.
Communication & Collaboration / Office 365
Form to request a Team in Microsoft Teams.
Communication & Collaboration / Office 365
Microsoft Teams - Request adding an external person to a Team
Communication & Collaboration / Telephone and Voice Services
Request mobile phone service or change existing mobile phone service.
Communication & Collaboration / Telephone and Voice Services
Request the disconnection of an OSU mobile device.
Communication & Collaboration / Multimedia Event Support
Video and audio
Communication & Collaboration / Multi-site Conferencing
Video and conferencing
Learning Technologies / myDegrees
Courses and planning
Communication & Collaboration / MyOregonState
Get help with MyOregonState or provide feedback and suggest features.
IT Pros / Network Access Control
Access and control
Accounts & Support / Desktop Support (Community Network, Cosine)
Form to request account setup for a new employee in a Community Network or Cosine-supported department.
Business Systems / OFAX
Software and DPP
Accounts & Support / ONID Services / ONID - Database
ONID - Database
Accounts & Support / ONID Services / ONID File Storage
ONID - File storage
Accounts & Support / ONID Services / ONID - Website hosting
ONID - Website hosting
Accounts & Support / ONID Services
Hosting and email
IT Pros / On-Prem Data Storage
Capacity and storage
IT Pros / On-Prem Sharepoint
Sharing and collaboration
IT Pros / Operational Data Store
Storage and data
Accounts & Support / ONID Services
Request assistance in linking your ONID and ORCID iD.
OSU Cascades
Events (Cascades)
Communication & Collaboration / OSU Drupal
Content and publishing
Communication & Collaboration / OSU Events Calendar
Planning and promotion
Accounts & Support / OSU Login
OSU Single sign-on service
Communication & Collaboration / OSU Mobile
Download and experience
Accounts & Support / OSU Software
Download and Purchase
Communication & Collaboration / OSU WordPress
Blogging and education
Learning Technologies / Presentation Support
Audio and video
Communication & Collaboration / Productivity Tools
Software and productivity
Communication & Collaboration / Zoom
Form to purchase a dedicated Zoom Webinar license.
Communication & Collaboration / Qualtrics
Surveys and analytics
Communication & Collaboration / Qualtrics
Form to request transfer of Qualtrics survey ownership to a new owner.
Security
Once your registration request is submitted, you will receive an e-mail with your ticket number. Please allow 1-3 business days for review. You will be contacted at your OSU e-mail for questions and/or updates.
Accounts & Support / Remote Desktop Protocol
Software and access
Security
Report a phishing attempt
Security / IT Security
Report a security event
Network & Wireless / Domain Names
Request a web domain.
Security
Request a Security Consulting engagement with OIS
Learning Technologies
Request help from a Keep Teaching Assistant for your Zoom based remote teaching session.
Communication & Collaboration / Zoom
Request a Zoom webinar license
Library services
Request access to Library resources (ONID Users)
Accounts & Support / ONID Services
Form to request an ONID username change.
Security
Request help with Higher Education Community Vendor Assessment Toolkit (HECVAT)
Is there a knowledgebase article you think would be useful? Submit this request to ask for an article to be considered for addition.
Accounts & Support / Service Desk
This form is used for LinkedIn Learning service requests.
Learning Technologies / Resource 25-Schedule 25
Resource 25 and Schedule 25
Business Systems / Salesforce
Submit this request to reach Extension’s ECTU support team about issues in the Salesforce CRM or Salesforce Marketing Cloud.
You may also reach us by phone at 541-737-1682.
If this arrives M-F 8a-5p, it will be reviewed and we'll respond within 2 hours.
Other support resources:
https://employee.extension.oregonstate.edu/crm-...
Business Systems / Salesforce
Use this form to request assistance with Salesforce.
Learning Technologies / Scholarship Management System
Application and awards
Accounts & Support / Service Desk
Technology and assistance
Business Systems / Slate
Slate is a part of the Enrollment Management suite of tools used for tracking admissions to Oregon State University from initial application to post-admit activities.
Accounts & Support / OSU Software
Request a license for Adobe Creative Cloud.
Accounts & Support / OSU Software
Request a license for EndNote.
Accounts & Support / OSU Software
Request an Imagine license.
Accounts & Support / OSU Software
For requests to add Software, Add-ons, and Apps that will integrate with our current OSU Campus Licensing Agreement
Accounts & Support / OSU Software
Accounts & Support / OSU Software
Request a SigmaPlot license.
Accounts & Support / OSU Software
Request a license for SPSS.
Accounts & Support / OSU Software
Request a license for Windows Server.
Accounts & Support / OSU Software
Request author access to softwarelist.oregonstate.edu.
Accounts & Support / OSU Software
Form to request a new package become centrally managed under the Software Coordinator.
Accounts & Support / OSU Software
Request to add/edit a software entry to softwarelist.oregonstate.edu.
Learning Technologies / Student Multimedia Service
Consulting and presentations
Learning Technologies / Student Multimedia Service
Request consulting/training to learn about creating, editing, and publishing media for your course assignments, research projects or student activities.
University Data
Form for people to request a Tableau license for use with institutional data. Cannot be used to purchase a Tableau license for academic research.
Communication & Collaboration / Telephone and Voice Services
Request changes to telecom long distance authorization codes.
Communication & Collaboration / Telephone and Voice Services
Request data/Internet service at a location by OSU.
Communication & Collaboration / Telephone and Voice Services
Request a change in billing for data service.
Communication & Collaboration / Telephone and Voice Services
Request deactivation of data service.
Communication & Collaboration / Telephone and Voice Services
Request a data service repair.
Communication & Collaboration / Telephone and Voice Services
Utilize this service to request investigation of a site before a dig is performed. This is done to ensure the dig will not interfere with OSU networking and telecommunications cables and infrastructure.
Communication & Collaboration / Telephone and Voice Services
Request changes to directory information.
Communication & Collaboration / Telephone and Voice Services
Submit information to update our records if a subscriber's name has changed.
Communication & Collaboration / Telephone and Voice Services
Request any other telecom requests.
Communication & Collaboration / Telephone and Voice Services
Request pre-wiring or re-wiring telecom service.
Communication & Collaboration / Telephone and Voice Services
Request telecom support for a remodel.
Communication & Collaboration / Telephone and Voice Services
Request telecom supplies.
Communication & Collaboration / Telephone and Voice Services
Submit a request for a new phone / voice activation.
Communication & Collaboration / Telephone and Voice Services
Request changes to your OSU Telecom billing configuration.
Communication & Collaboration / Telephone and Voice Services
Submit a request to disconnect voice / phone service.
Communication & Collaboration / Telephone and Voice Services
Request soft phone access for an OSU number.
Communication & Collaboration / Telephone and Voice Services
Request a move of your phone / voice service.
Communication & Collaboration / Telephone and Voice Services
Request a phone repair.
Communication & Collaboration / Telephone and Voice Services
Request programming changes to your phone / voice service.
Communication & Collaboration / Telephone and Voice Services
Request a different phone set type.
Communication & Collaboration / Telephone and Voice Services
Telephone and voice services
Accounts & Support / ONID Services
Utilize this request form to get assistance when attempting to activate your ONID account.
Communication & Collaboration / Video Conferencing
Installation and videoconferencing
Communication & Collaboration / Media Production
Virtual Commencement
IT Pros / Virtual Servers
Servers and hosting
Communication & Collaboration / Media Production
Request remote/virtual support for your event hosted in Zoom (Meetings and Webinars).
Communication & Collaboration / Voicemail
Voice and email
Network & Wireless / VPN
Access and networking
Network & Wireless / VPN
VPN - Extend access for ONID user
Network & Wireless / Network Requests
Use this form to contact Network Operations with details of Wireless requests.
Network & Wireless / Wireless
Access and networking
Communication & Collaboration / Zoom
Video and audio collaboration
Communication & Collaboration / Zoom
Form for renewing annual Zoom webinar licenses.