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Unable to activate ONID account
Unable to activate ONID account
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Utilize this request form to get assistance when attempting to activate your ONID account.
Documentation
The knowledgebase article linked below helps describe possible issues with the ONID activation process and how to proceed, based on your affiliation with OSU.
https://oregonstate.teamdynamix.com/TDClient/KB/ArticleDet?ID=74772
Do you know your OSU ID number?
The OSU ID number is a nine digit number starting with 9. You should have received the number in as part of your admissions paperwork, or hiring process.
No
Yes
Unknown OSU ID number
Your OSU ID number is required to set up your ONID account. Please refer to this documentation to get your OSU ID number from the appropriate group, based on your affiliation with OSU.
https://oregonstate.teamdynamix.com/TDClient/KB...
OSU ID #
Please provide the OSU ID number (9 digits long, beginning with the number 9) you are using to activate your ONID account.
Account Activation issue
What error / issue is preventing you from finishing the ONID activation process?
Leverage this KB for assistance:
https://oregonstate.teamdynamix.com/TDClient/KB...
No matching identity found
Unable to set alternate contact information
Unable to set password
Wrong format for OSU ID
Other
ONID Account Activation Documentation
Please refer to this documentation to help further with the activation process.
https://oregonstate.teamdynamix.com/TDClient/KB...
ONID Account Activate - KB Article - internal
Refer to this section of the KB article for which place to warm transfer the customer.
https://oregonstate.teamdynamix.com/TDClient/KB...
Customer's description of request
Please provide a short description of the problem you encountered with the ONID account activation process.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
Include any helpful screenshots or images of errors as attachment(s).
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OSU Affiliation
What is your affiliation with Oregon State University?
Employee (Faculty, staff)
Student
Other
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code