Outlook on Mac - Manual IMAP Configuration

Issue/Question

How do I configure my Exchange account in Outlook 2010 if the Exchange Connection doesn't work?

Cause

This method should only be used if the Exchange Connection method did not work as it does not have the same functionality.

Relates To (Environment)

  • Oregon State
    • Employee
      • OS X
        • Outlook 2011

Resolution

  1. Open Outlook 2011 .
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type in your username@oregonstate.edu
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section 
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

For assistance, contact the IS Service Desk.

Details

Article ID: 45887
Created
Fri 1/5/18 4:38 PM
Modified
Wed 8/8/18 9:04 AM