Outlook 2016 for Mac - IMAP Connection to Exchange

Issue/Question

Cause

The IMAP Connection Configuration method should only be used when the the Exchange Connection Configuration method does not work as it offers limited functionality.

Relates To (Environment)

  • Employee
  • Exchange account
  • Mac
  • Outlook 2016

Resolution

  1. Open Outlook 2016.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Other E-mail" option
  5. Type your full first.last@oregonstate.edu Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your full username@oregonstate.edu
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

For assistance, contact the IS Service Desk.

Details

Article ID: 45890
Created
Fri 1/5/18 4:52 PM
Modified
Wed 11/21/18 10:57 AM