Outlook on Windows - IMAP Connection Configuration

Issue/Question

How do I configure my Exchange account in Outlook 2010 if the Automatic Conneciton doesn't work?

Cause

In cases where the automatic conneciton method doesn't work using a IMAP connection can allow you to get access to your Exchange account with limited functionality.

Relates To (Environment)

  • Oregon State
    • Employee
      • Windows
        • Outlook 2010

Resolution

  1. Open Outlook 2010.
  2. Click File, then Account Settings, then Account Settings again.
  3. Click New to add a new account
  4. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
  5. Select Internet E-mail and click Next
  6. Under the User Information section:
    • Enter your full name in the Your name: box
    • Enter your full first.last@oregonstate.edu e-mail address in the E-mail Address: box
  7. Under the Server Informationsection:
    • Select IMAP from the Account Type dropdown menu
    • Incoming mail server (IMAP): exmail.oregonstate.edu
    • Outgoing mail server (SMTP): mail.oregonstate.edu
  8. Under the Logon Informationsection:
    • Enter your full username@oregonstate.edu e-mail address in the User name: box
    • Enter your email password in the Password: box
  9. Click the More Settings... button
  10. Click the Outgoing Server tab
  11. Check the "My outgoing server (SMTP) requires authentication" box
  12. Click the Advanced tab
  13. Ensure the INCOMING Server (IMAP) is 993.
  14. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  15. Ensure the OUTGOING server (SMTP) is 587.
  16. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  17. Click "Ok".
  18. Click on "Next" and then "Finish".
  19. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

For assistance, contact the IS Service Desk.

Details

Article ID: 45911
Created
Mon 1/8/18 8:37 AM
Modified
Wed 8/8/18 9:05 AM