Thunderbird on Windows - IMAP Connection Configuration


Thunderbird is an open source email client that you may consider using to receive your ONID emails.


  • Have an ONID Gmail account
  • Have a Windows device
  • Have Thunderbird installed
  • Have an internet connection


  1. Change Gmail settings to "Allow less secure apps"
  2. Open Thunderbird
  3. Select Options  from the drop down menu on the top right, then Account Settings
  4. Select Account Actions in the bottom left of the window, then Add Mail Account
  5. Enter your name as you'd like it displayed to others
  6. Enter your ONID email address and ONID password
  7. Click  Continue
  8. Thunderbird will automattically scan for ONID account settings, and will most likely print a "failed to find the settings for your email account" message. This is normal.
  9. For the Incoming settings: 
    1. Select IMAP from the dropdown menu to the left of "Incoming:"
    2. Enter as the Server Hostname
    3. Set the Port to 993
    4. Select SSL/TLS from the SSL drop-down menu
    5. Select Autodetect from the Authentication drop-down menu
  10. For the Outgoing settings:
    1. Enter as the Server Hostname (It will look like a drop-down menu, however you can still type in it)
    2. Set the Port to 587 or 465
    3. Select STARTTLS from the SSL drop-down menu
    4. Select Normal Password from the Authentication drop-down menu
  11. Make sure the Username box his your full email (For example,
  12. Click the Done button in the lower-right

For assistance, contact the IS Service Desk.


Article ID: 45987
Tue 1/9/18 9:20 AM
Wed 2/20/19 1:17 PM