Duo - Sign-up with a Hardware Token

Issue/Question

  • How do I sign-up for Duo using a hardware token?

Environment

  • Oregon State
    • Employee or Student
    • Be signed-up for Duo
    • Have a Duo hardware token (must not have been used by someone else)

Resolution

How and Where to Obtain a Duo Hardware Token:

  • Faculty and Staff on current, paid status may request a free Duo hardware token through their IT support unit or through the IS Service Desk.
  • Duo hardware tokens also may be purchased at the OSU Beaver Store. The Beaver Store can also ship Duo hardware tokens.
  • For more details on obtaining a hardware token, see: https://is.oregonstate.edu/duo/hardware-tokens

Sign-up Procedure

  1. Go to duo.oregonstate.edu, and click “Sign-up for Duo.”
  2. Sign in with your ONID credentials.
  3. Click “Sign up with a Hardware Token.”
  4. Follow the instructions on the page to add the token to your account.
    (Note: occasionally, the hardware token will become out-of-sync with Duo, and the code generated by the token may not work at first. You can easily re-sync the token by generating and entering 3 new passcodes at any Duo login page, including this one.)
  5. Now when you sign through a standard OSU login page (Single Sign-On aka SSO) you will be brought to this page. Click “Enter a Passcode”
  6. Click the button on your token to generate a code, type it into the text field, and click “Log In”
  7. If the login code is accepted you will get a green “Success!” bar at the bottom of the Duo portal screen.

 

For assistance with Duo, please contact your department's IT Helpdesk, or the IS Service Desk

Details

Article ID: 47733
Created
Fri 2/2/18 4:59 PM
Modified
Tue 5/21/19 8:36 AM