Mozilla Firefox - Clearing Cookies and Cache

Tags Firefox HowTo

Explanation:

Certain issues can occur when using Mozilla Firefox that originate with certain cookies stored on the browser, or the browsers cache of memory. By clearing these it allows the browser to create new cookies and rebuild its a cache with the correct information.

Requirements:

  • Have a computer
  • Have a connection to the internet
  • Have Mozilla Firefox installed

Steps:

  1. Click the 'hamburger' lines in the top right corner.
  2. Select Options
  3. Select the Privacy tab 
  4. Click on clear your recent history and this box will show up 
  5. Click the drop-down arrow and select Everything. Make sure that you only have Cookies & Cache checked (unless you wanted to clear more).
  6. You have now cleared cookies and cache!

For assistance, contact the IS Service Desk.

Details

Article ID: 49590
Created
Tue 3/6/18 8:21 AM
Modified
Tue 8/7/18 3:58 PM