ONID Cyrus Mail - Setup Mail on Android

Issue/Question

How do I use the Legacy ONID mail service on my Android device?

Environment

  • Oregon State
    • Cyrus Email Client
      • Android

Resolution

  1. Tap the email or Mail icon. This is located on your home screen or in your list of programs.
  2. The next step depends on whether you already have another email account set up.
    1. If you do  not  have an email account set up, you will only need to choose a mail provider. Choose Other or Others 
    2. If you do already have an email account set up, you will need to select either Menu or Settings to see Account options. You will then do the following:
      1. Tap New Account or Add Account (you may need to access the Menu again to see this button).
      2. If prompted, tap Email. If you don't see this option, go to the next step.
      3. Choose Other or Others from the list of email providers.
  3. The next step depends on whether you are asked to enter an email address or a username.
    1. If you are asked to enter an email address enter your ONID email address.
    2. If you are asked to enter a Username, enter your ONID username only (not email address).
  4. Enter your ONID password.
  5. Tap Next
  6. For Account Type or Protocol, select IMAP .
  7. Make sure your username  is entered correctly. Android often inserts your full email address, so you may need to delete "@oregonstate.edu" if it appears in this field. 
  8. Your password should already be entered.
  9. For IMAP server, enter: imap.onid.oregonstate.edu.
  10. For the security type select SSL.
  11. Make sure the port number is set to 993.
  12. Tap Next 
    Note: At this point, the server verifies your account settings. If your account is verified, continue below. If your account is not  verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.
  13. For SMTP server, enter: mail.oregonstate.edu.
  14. Select SSL for security type.
  15. Make sure the port number is set to 465.
  16. Make sure Require Sign-in or Login required is checked, and that your username and password are entered in correctly.
  17. Tap Next
    If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.
  18. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
  19. Tap Next  or Finish Setup  or Done , whichever applies.

If you need any assistance, feel free to call the Service Desk at 541-737-8787.

Details

Article ID: 51679
Created
Fri 4/6/18 9:51 AM
Modified
Mon 3/18/19 1:17 PM