ResNet - Restarting Network Connection

Issue/Question

• How do I reset my connection to ResNet?

Relates To (Environment)

• Resident student
• ResNet wired network

Resolution

Method 1 - Restart the computer

This is the most effective way to reset your network configuration, as every program and service will be shut down, then restarted again. Restarting will reset your network connection regardles of what operating system you have (Windows, Mac OS X, Linux).

If you are unable to shut down your computer, or you don't want to for some reason (too many things open, currently working on something), you can try option 2 or 3 below.

Method 2 - Network Diagnostics (Windows)

1. Click the Start circle at the bottom left of your desktop and right click the Network button.
2. Press the properties button and wait for the Network and Sharing Center screen to appear.
3. To the right of the words Local Area Connection there will be a link titled View Status. Click it.
4. In the box that appears, press the button labeled Diagnose.
5. Windows will inform you that it is identifying the problem.
6. If Windows isn't able to locate a specific problem, you will be informed as such.
7. In the box that appears, press the button labeled Reset the network adapter "Local Area Connection"
   (Your adapter may have a different name)
   When the process is complete, you will be informed that the problem has been resolved.
   You may now try your internet connection once more. If the connection still fails, contact the ResNet Helpdesk and we will be happy to assist you with further troubleshooting.

Method 3 - Disable/Re-enable Adapter (Windows)

1. Click Start » Control Panel
2. Choose "Network Connections"
3. Right-click on Local Area Connection » choose Disable
4. Wait a few seconds then Right-click on Local Area Connection » choose Enable
5. Right-click on Local Area Connection » choose Status » select the Support tab

The IP address in the Status window should be 10.192.x.y, where x and y are two numbers between 0 and 255. If so, the computer is communicating with the network and you should be able to access the Internet.

If the IP address is in the form of 10.195.x.y then your computer is not registered on ResNet. If your IP address is 10.193.x.y then your system has be disabled and you should check your ONID email for additional information.