Duo - Get a Temporary Access Code

Issue/Question

• How do I generate a temporary Duo access code?

Environment

• Oregon State University
• Employee, Student or Associate
• ONID Account
• Duo user

Resolution

If you have just one Duo device (e.g., phone or security key) there may be some situations where it's helpful or reassuring to have a temporary backup access code for Duo. A temporary access code will allow you to complete a Duo authentication even if your primary Duo device isn't available.  Some situations might be:

• Your current Duo device is unreliable (e.g., failing battery).
• You're planning to replace your only Duo device, and need a way to activate your new device.
• You have important work to do outside of business hours.

You can generate a 24-hour Duo code in advance of these activities as a "backup" to your regular Duo device.

Please note:

• This code will be valid for unlimited uses for 24 hours
• The code must be generated in advance of the planned need -- a Duo authentication is needed to generate this code.
• We recommend having a second Duo device (security key or mobile device).

Generate a 24-hour Duo code

1. Go to duo.oregonstate.edu. Scroll down and click the button labeled "Generate a temporary code."
2. You will need to login and authenticate with Duo.
3. You will see the following screen:

4. Click the orange "Generate Temporary Duo Code" button.
5. You will see a screen with your code and the expiration date/time.

For assistance with Duo, please contact your department's IT Helpdesk, or the IS Service Desk