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Overview of email configuration and access at OSU.
The process for changing your ONID password if it is known, unknown, or expired.
Alternate contact information is used to recover your ONID account when you lose or forget your password.
How to replace a phone used for Duo two-step authentication.
How to confirm you are enrolled in Duo two-step login.
Duo hardware tokens are a good option if you don't have a smartphone, or if you need a second Duo device.
How to remove or replace a hardware token.
How to reactivate your phone for Duo.
Using Duo with a mobile device is the recommended option.
Troubleshoot problems installing the Duo Mobile app.
How to add, remove, reactivate or deactivate Duo devices.
Troubleshoot Duo hardware token display.
How to use Duo with an offline cell phone.
How to use the Duo 12-hour "remember me" feature.