OSU Software

Software Downloads and Licensing

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: Medium
  • Business Priority: Medium
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research

Overview

Description

A brief summary of this service

A service to license or distribute software belonging to or hosted by OSU.

Value

How this service adds value towards the mission of the university

Volume pricing for enterprise & commonly used software

Service Access

Access this Services

Additional links for accessing the service

Software Request Forms

Software Request Forms https://is.oregonstate.edu/service/central-software-distribution

Request Access

How to access to this service

Via web form

Service Hours

When this service is available

8-4, M-F

Charges, Options & Fees

The cost for someone to access this service

Fees may apply to certain software.

Audience

Who can access this service

DCAs, faculty, staff, and students.

  • Students: All
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

varies by title but commonly Faculty, Staff or Student

Support & Training

Availability

When support for this service is available

Service Desk hours

Training

What training is available for this service

No formal training is necessary.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Client Services (Andrew Wheeler)
  • Business Contact(s): software.coordinator@oregonstate.edu
  • Business Unit(s): Client Services
  • Service Owner(s): Director of Client Services (Andrew Wheeler)
  • Service Manager(s): Software Coordinator (Angela O'Neal)
  • Escalation Contact(s): Standard

Cost

The cost to operate this service

889,692 

Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Computer Support, CN Desktop Support, Campus lab support, Classroom support

Enabling

Services that must be in place for this service to be delivered

Active Directory auth, file sharing/hosting

Enhancing

Services that enhance the value of this service and are not absolutely required

CN Desktop Support