Multi-site Conferencing

Multi-site conferencing

  • Service Type: Enabling
  • Security Rating: Public
  • Business Impact: Medium
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research

Overview

Description

A brief summary of this service

Multi-site conferencing provides audio and video conferencing across specific campus locations.

Value

How this service adds value towards the mission of the university

Video conferencing via bridge

Service Access

Request Access

How to access to this service

Telepresence enabled conferencing system or computer

Service Hours

When this service is available

24/7/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use multi-site conferencing.

Audience

Who can access this service

OSU students, faculty and staff.

  • Students: All
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU affiliation.

Support & Training

Availability

When support for this service is available

7-5 M-F

Training

What training is available for this service

Provided by request, either in person or over the phone.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Business Contact(s): peter.sander@oregonstate.edu
  • Business Unit(s): Customer Experience
  • Service Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Service Manager(s): Pete Sander
  • Escalation Contact(s): Standard

Cost

The cost to operate this service

848,964 

Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services

Related

Services related to this service that are not Enabling or Enhancing

WebEx, Skype for Business, Kaltura recording/streaming, Renovo scheduling

Enabling

Services that must be in place for this service to be delivered

Active Directory auth, network, telephony, conference bridge

Enhancing

Services that enhance the value of this service and are not absolutely required

WebEx, Renovo

 
Request Service

Details

Service ID: 25543
Created
Tue 1/23/18 2:08 PM
Modified
Mon 4/19/21 2:10 PM