OSU Mobile

OSU Mobile

  • Service Type: Core
  • Security Rating: Sensitive
  • Business Impact: Medium
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work

Overview

Description

A brief summary of this service

OSU Mobile lets users check grades, find places with the campus map (such as restaurants) and more on their mobile devices.

Value

How this service adds value towards the mission of the university

Vendor-supplied patching/maintenance; mobile interface to legacy systems, push notifications, on the go information

Service Access

Access this Services

Additional links for accessing the service

More info about OSU Mobile

More info about OSU Mobile http://appworx.oregonstate.edu/

Request Access

How to access to this service

http://is.oregonstate.edu/mobile/osu-mobile

Service Hours

When this service is available

24/7/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use OSU Mobile.

Audience

Who can access this service

OSU students, staff, and faculty.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: All

Requirements for Access

Any additional requirements before a user can access this service

None.

Support & Training

Availability

When support for this service is available

M-F 8:00-5:00

Training

What training is available for this service

No formal training necessary.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director, Web and Mobile Services
  • Business Contact(s): ed.lee@oregonstate.edu
  • Business Unit(s): IS
  • Service Owner(s): Manager, Mobile Experience
  • Service Manager(s): Manager, Mobile Experience
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

199000.00

Service Level Agreement

The agreed upon level of service between the provider and user

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Other Services

Related

Services related to this service that are not Enabling or Enhancing

Banner self-service, Canvas, Calendar, OSU Drupal

Enabling

Services that must be in place for this service to be delivered

IAM, Banner, Canvas

Enhancing

Services that enhance the value of this service and are not absolutely required