Services A-Z (128)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Technology Consultation

Education and technology.

Account Migrations

Use this form when a user needs to be moved to or from a CN supported department

Account Unifications

Use this form when CN supported users need to unify a CN/TSS with an ONID account

Active Directory

Accounts and groups

Administrative Application Security Access

Applications and security

API Integration Services

Web and integration

Appworx Job Scheduling

Hiring and scheduling

Audio-Video Integration

Audio and Video Tools

Authentication Services

User verification

Authorization Services

User authorization

B

Backups

Data and servers

Banner Data Integration Services

Data and integration

Banner Data Warehouse

Data and storage

Banner Finance

Administration and accounting

Banner Financial Aid

Administration and self-service

Banner HRIS

Administration and self-service

Banner Student

Administration and self-service

Banner Workflow

Workflow and data

BeaverPrint

Forwarding and printing

BeaverPrint Refund

Submit this form to request a refund for a BeaverPrint print job. Refunds will be only be granted in the case of a printing malfunction.
This form must be submitted within 12 hours of the faulty printout. Your request will be reviewed and you will be notified via email regarding this request. Please note that charges are posted to your OSU account every Friday morning. Refund requests received after the charges have been posted will result in a BeaverPrint credit instead of a refund.

Book Faculty Media Center Studio time

Use this service to book studio time at the Faculty Media Center Studio.

Box

Collaboration and storage

Broadcast Engineering

Tools and training

C

Cable TV - Add / Change

Add or change cable TV service.

Cable TV - Disconnect

Request cable TV service be disconnected.

Cabling Infrastructure

Infrastructure and installation

Campus Core Network

Internet and infrastructure

Campus Map

Location and mapping

Certificates

SSL and certificates

Citrix Apps

Remote computers and apps

CN - Sponsored Accounts

Request an account that is sponsored by a department. An example of this account is for a contractor hired by OSU that needs an ONID account to perform the duties.

Community Network Support

Support and service

Computer Classrooms

Computers and education

Computing Labs

Access and testing

Contact Canvas Consultation

Submit a request to receive assistance with Canvas at Oregon State University.

Contact Clicker / Classroom Response Support

Contact the Clickers support team for assistance with Clickers. Examples of a request are: a student missing clicker points; an instructor requesting course training.

Contact Kaltura / streaming support

Contact Kaltura / streaming support

Contact Learn@OregonState

Submit a request to receive assistance with Learn@OregonState technologies.

Contact the IS Cascades Service Desk

Submit this form to contact the IS Cascades Service Desk.

You may also reach us by phone at 541-737-8787.

Our service hours are M-F 8am-5pm.

We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

Contact the IS Service Desk

Submit this form to contact the IS Service Desk.
You may also reach us by phone at 541-737-8787 or in person at Milne Computer Center room 201.
Term hours are M-F 8am-7pm and weekends 3pm-7pm.
Break and Summer hours are M-F 8am-5pm.
We will review and respond to your request within those hours.

Other support contacts:
* Canvas Support: Click on "Help" in Canvas for contact info
* Qualtrics: 1-800-340-9194
* Zoom Support: 1-888-799-8854

If you are trying to get transcripts, an ONID account is not required. You can use the self-help method at this website: https://registrar.oregonstate.edu/transcripts

Custom Web Hosting

Content and hosting

D

Database Hosting

Servers and databases

Datacenter Services

Servers and hosting

DCA Support

DCAs and support

Docusign

Data and e-signatures

Domain Names

Purchase and configuration

Drupal Codebase

Hosting and content

E

Eduroam Help

Get help connecting to the eduroam wireless network.

Electronic Student Evaluation of Teaching

Evaluations and feedback

Email & Calendar

Email and calendar

Encrypted SSN Vault

SSN software and encryption

Enroll in the OSU IT Outages Alert notification system

Enroll in the OSU IT Outages Alert notification system.

EvalS

Documentation and evaluation

H

Hardware Recommendations

Request a recommendation for new hardware.

I

I need help with Zoom!

I need help with Zoom!

In-Building Network Services

Connection and networking

Internet

Access and connection

IP Address Management

Registration and connection

ITSM Tool

Management and service

L

Learn@OregonState

Grading and Canvas

Learning Space and Technology Design

Learning Space and Technology Design

M

Mailing Lists

Mailing and organization

Managed Servers

Windows and Linux

Media Production

Equipment and facilities

Milne Lab Extended Hours Access

Use this form to request access to the Milne Computer Lab after the normal Lab hours.

Mobile Device - Add / Change

Request mobile phone service or change existing mobile phone service.

Mobile Device - Disconnect

Request the disconnection of an OSU mobile device.

Multimedia Event Support

Video and audio

Multi-site Conferencing

Video and conferencing

myDegrees

Courses and planning

myOSU

Links and self-service

N

Network Access Control

Access and control

Network Security

Firewalls and security

Nolij Document Management

Documentation and collation

O

OFAX

Software and DPP

ONID Services

Hosting and email

On-Prem Data Storage

Capacity and storage

On-Prem Sharepoint

Sharing and collaboration

Operational Data Store

Storage and data

ORCiD - Request assistance

Request assistance in linking your ONID and ORCID iD.

OSCAR

HR and payroll

OSU Drupal

Content and publishing

OSU Events Calendar

Planning and promotion

OSU Mobile

Download and experience

OSU Software

Download and Purchase

OSU WordPress

Blogging and education

P

Presentation Support

Audio and video

Productivity Tools

Software and productivity

Q

Qualtrics

Surveys and analytics

R

Remote Desktop Protocol

Software and access

Request a new account

Request a new Community Network/Service Desk supported account.

Request a new resource (general mailboxes and calendars)

Request form for a new general mailbox or calendar

Request a new restricted network share folder

Use this form to request that a new restricted folder is created for your department.

Request a Zoom webinar license

Request a Zoom webinar license

Request access to an existing resource

Use this form to request an existing user gain access to CN supported resources

Request an ONID User name change

Request an ONID User name change

Request to remove an account

Request to remove a Community Network supported account.

Resource 25-Schedule 25

Resource 25 and Schedule 25

S

Scholarship Management System

Application and awards

Service Desk

Technology and assistance

Student Multimedia Service

Consulting and presentations

T

Telecom - Auth Code

Request changes to telecom long distance authorization codes.

Telecom - Data Activation

Request data/Internet service at a location by OSU.

Telecom - Data Billing Change

Request a change in billing for data service.

Telecom - Data Deactivation

Request deactivation of data service.

Telecom - Data Repair

Request a data service repair.

Telecom - Dig Locate

Utilize this service to request investigation of a site before a dig is performed. This is done to ensure the dig will not interfere with OSU networking and telecommunications cables and infrastructure.

Telecom - Directory Change

Request changes to directory information.

Telecom - Name change

Submit information to update our records if a subscriber's name has changed.

Telecom - Other

Request any other telecom requests.

Telecom - Prewire / Rewire

Request pre-wiring or re-wiring telecom service.

Telecom - Remodel

Request telecom support for a remodel.

Telecom - Supplies

Request telecom supplies.

Telecom - Voice - Activation

Submit a request for a new phone / voice activation.

Telecom - Voice - Billing change

Request changes to your OSU Telecom billing configuration.

Telecom - Voice - Disconnect

Submit a request to disconnect voice / phone service.

Telecom - Voice - Phone Move

Request a move of your phone / voice service.

Telecom - Voice - Phone Repair

Request a phone repair.

Telecom - Voice - Programming Change

Request programming changes to your phone / voice service.

Telecom - Voice - Set Type Change

Request a different phone set type.

Telephone and Voice Services

Telephone and voice services

U

Unable to sign up / activate ONID account

Utilize this service / request form to get assistance signing up for your ONID account.

V

Video Conferencing

Installation and videoconferencing

Virtual Servers

Servers and hosting

Voicemail

Voice and email

VPN

Access and networking

W

Wireless

Access and networking

Z

Zoom

Video and audio collaboration