Issue/Question
- How do I edit my business information in MS Bookings?
- How do I add or change my department's information into the contact information on Bookings?
Environment
- Oregon State University
- OSU Employees
- MS Bookings
Cause/Explanation
In Microsoft Bookings, the Business Information page within the web app contains all the details that you'd typically find on a business' or department's "About us" or "Contact" page. These details include your a relevant name, address, phone number, web site URL, privacy policy URL, logo, and business hours.
The information you provide here will be displayed on in the footer the page customers and clients use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.
Resolution
Method 1
- From the MS Bookings webpage, select the "Business Information" tab on the left-side menu
- Fill in your information in the different entry boxes. Here is a translation of how each of the "Business" terms can be understood within the University context:
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[Your department’s primary address]
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[Your department’s primary phone]
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[If you have a service account you could put that here]
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[Your department’s public web address]
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Business Logo: Upload your department’s logo if creating a department-wide Booking Calendar, or your professional headshot if creating an individual Booking Calendar.
Business hours: This is used for overall business hours. Microsoft defaults to standard business hours. You can still specify the hours for each “service.” Think of this as your department’s business hours. If you want to add different hours at different times of the day, click the “+” to specify.
For assistance, contact the Service Desk.